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Thanks for the input - much appreciated. Will update if needs be.

The return leg was Moor Street to Marylebone (outward started in London). Problem was on the return leg. I couldn't pass through the barriers at Marylebone without surrendering the return ticket. I still have the outward ticket.

Apologies - despite checking this several times, travel was 24th October (this weekend). 1603820116 The journey from Birmingham to London, breaking at High Wycombe, was the return portion so I think Break of Journey is permissible? 1603820669 The outward portion has been retained. There was no...

Afternoon Before I submit a claim for delay compensation from Chiltern, I just want to ensure I am claiming correctly: Super Off Peak Return - London Marylebone to Birmingham 24th November Depart - Birmingham Moor Street 11:13 - Arrive High Wycombe 12:46 (4 minutes late) Intending to catch...

Is it that unreasonable to expect someone dealing with claims to have been apprised of the events occurring during the period of time they are dealing with?

Compensation is offered for delays of 30 minutes or more. What I am confused about is that they are citing "planned engineering works" as the reason for rejecting the application when they told passengers not to travel because of the storm. I travelled the day after and my train was cancelled...

Apologies if this has been covered. Itinerary is below. Chiltern have just rejected a delay compensation claim for February 9th - Storm Ciara - but are stating it's due to planned engineering works. Unable to travel on Sunday 9th February due to Chiltern Railways travel advisory. 10th Feb...

Someone with more knowledge of this than I have or who may have been there at the time will be able to inform but it appears to be the 17:21 London Marylebone to Bicester North. On the Chiltern Railway downloadable timetable it is at the bottom of the page (63) that this is one of several trains...

Already received a lot of coverage online: A Chiltern Railways employee advising a wheelchair user that they cannot board a train because "the train manager will not allow it", along with a number of other reasons. You have to wonder how many other people face the same challenges daily on the...

Another bit of information: apparently the tannoy advised the service would not be stopping at High Wycombe. Is there any way of corroborating that this happened or would it be relying on anecdotal information? https://twitter.com/chilternrailway/status/1207375223164674049

Good Afternoon I would appreciate some thoughts as to whether the following is a legitimate decision/action from Chiltern Railways: The 17:50 London Marylebone to Oxford (18th December) is scheduled to stop at High Wycombe. Chiltern's Twitter team have just admitted that they deliberately...

Received a response from Chiltern. The upshot is that at no point was transport to a home address requested for passengers thus they were right to drop me at Fiveways. Ending with the usual "There seems to have been a break down in communication somewhere and I'm sorry if you were given the...

The passenger in question had been confrontational at a station, not in the taxi. The assessment of the prudence of asking them to travel to a different station was my judgement, no one else's.

Thanks for the assistance. I will report back when I have a response.

There was an especially agitated passenger in the taxi who had already flared up at the station staff when we changed trains. The taxi driver was adamant he was taking us no further and so the opportunity to ask him to travel further out of his way in return for me paying for the journey home...

And the staff on board the train asked and took details of home addresses (areas).

Thanks for the replies. To clarify: 1) My original destination was Birmingham Moor Street with a view to taking public transport to my home address in Edgbaston. 2) Other passengers on the service were advised that taxis would be provided at Birmingham Snow Hill to transport them to their home...

Good Afternoon Some advice would be appreciated. Here's a brief version of my journey last Wednesday (24th January) Departed 21:10 London Marylebone - Stourbridge Junction service. Train cancelled at Banbury due to the lack of a train manager. Boarded the following train as advised. Arrived...

Thanks for all the advice - much appreciated.

It was £4290 since they gave a discount for several days of disruption. Thanks in advance.