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Thank you all so much for your kind words and advice. Very much appreciated. I feel much better now and will hopefully get this resolved without going to court.
Thanks again.
Hi There,
First time posting, so forgive me if this is all straight forward stuff or has been answers many times before.
My wife and I boarded a Great Northern train from Peterborough to London on 21st December at 12.46. We were travelling to London to pick up my kids from school, then...
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