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ahh thanks so much for an excellent explanation, much appreciated

Thats incredibly helpful thank you!

The issue will get worse as so many huge estates being built on outskirts of Leighton buzzard so commuter numbers only going to increase

so hold on, if I catch say 7:46 and arrive in EARLIER than my old southern line that got me in at 9:24 I am not entitled to anything? I thought you claim for journey time ... sounds like you are saying anything I claim is based on how long after 9:24 I arrive ? :o

Yes, sadly I know now and too late as you say but my son is settled in school etc and we do really love Leighton Buzzard as a place

WOW didnt know this, thanks so much, thats incredibly helpful

So I have an annual season ticket from Leighton Buzzard to London, zones 2-6. I work in Hammersmith and catch one direct train that lasts 57 minutes from LBZ to Shepherds bush then walk or bus it down to Hammersmith. As ASLEF are stopping all drivers from overtime and Southern not got...

I submitted three claims and heard nothing for days so thought I must have made an error and submitted again. Turns out confirmation can take up up to 72 hours according to southern tweet when I asked. I submitted my claims on the Tuesday lunchtime and got confirmation Friday lunchtime Now...

Top banana for responding so soon, much appreciated !

Hi Gray1404, how long did the repayment via BACs take in the end, I received the same notification last week and it's my first submission so curious. Thanks so much.