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Thank you all for your comments.
It's really a pity that I didn't find out about this Forum earlier, as I would definitely have gone for the first settlement offer.
I admit that I am upset and angry, but it's because I honestly believed cooperating and answering any questions and providing...
On the 4th February I was stopped in Sunbury station by a Ticket Inspector because my ticket wasnt valid for that station. I explained that I had purchased a zones 3-6 travelcard because I believed that Sunbury was still part of zone 6, as it Feltham. I had just started a new job in Wimbledon...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.