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    Can I claim delay repay?

    It was from East Croydon and I won't be claiming.
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    Can I claim delay repay?

    Very rarely is that going to help me with my 60+ Oyster Card :lol:, but I think the same as you. I never build an itinerary from home, only from London. Always two separate tickets. I know roughly when I need to leave home to get to the London station I need at a certain time and I keep an eye...
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    Can I claim delay repay?

    My planned train changed a few times. When I originally booked it was the 12:48 on Sat 1st Oct. Because of the strike action it changed to the 18:48 on Fri 30th Sep. The day before travel it changed to the 16:18. When I left home on the day of travel it changed to the 15:48. Had I known at that...
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    Can I claim delay repay?

    I booked an Off-Peak Return from London Paddington to Swansea for Friday 30th Sept. I selected the 18:48 train and had a seat reservation for it. On Thursday 29th, I decided that I would travel earlier so reserved a seat on the 16:18. When I set off from home on the Friday, I realised that if...
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    Should I be entitled to a partial refund?

    Thanks @Bletchleyite. As I was only delayed by 10 minutes Delay Repay wasn't an option.
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    Should I be entitled to a partial refund?

    I purchased an Off Peak Day Return (through Southern's web site) from Croydon to Brighton for travel on Friday 9th September. I knew that I would be returning soon after 22:15. When booking my ticket, the first train after 22:15 (the Thameslink 22:25) was showing as cancelled. The next fastest...
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    Digital Railcard - Can I use it with a paper ticket?

    I don't suppose you have any Tesco Clubcard vouchers, do you? If you do, you can get the Railcard from Railcard for £10.00 worth of vouchers.
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    Digital rail card Family and Friends

    Sorry Bletchleyite. I totally agree. I thought you were saying that Railcard's implementation was dodgy.
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    Digital rail card Family and Friends

    Why is it dodgy? The Family & Friends allows for two cardholders.
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    Digital rail card Family and Friends

    If you have any Tesco vouchers, you can use those. £10 for a one year railcard.
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    Digital rail card Family and Friends

    I wondered about that too. The terms state: "If the named Railcard holders travel separately, only one cardholder may use the Railcard for discounted tickets as the Railcard must be produced for inspection together with the discounted tickets." This is obvious for physical cardholders. Only...
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    Digital rail card Family and Friends

    I did get a download code because I ordered through Railcard - www.familyandfriends-railcard.co.uk. You will not get a download code as you ordered through Trainline so don't need to (and cannot) download anything. Your railcard is in your Trainline app. The Railcard app - but this will be no...
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    Digital rail card Family and Friends

    Apologies, but I did not buy through Trainline and assumed that their implementation would be the same as buying through Railcard, as I did.
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    Digital rail card Family and Friends

    Both my wife and I have the (same) Family & Friends Railcard on our phones. I am the "Issued To" person, my wife is the "2nd Cardholder". We both see photos of both of us in the app. You have to add both holders when purchasing the card as far as I can recall. Looking at the link posted above...
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    Do you actually have to make a journey by train to claim Delay Repay?

    Thank you. I see what you mean Bletchleyite. It got me thinking about abandoned journeys, which I have come across in this forum, and I think this would count as such. It would seem from here Abandoned Journeys - Delayed or Cancelled Trains (item 2) that some form of compensation should be...
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    Do you actually have to make a journey by train to claim Delay Repay?

    I hope this is the correct forum area for this question. My daughter gets the same Southeastern train most school day mornings. Today, her usual train was cancelled. The next train, had she taken it, should arrive 15 mins after her usual train so Delay Repay would be claimable (it was 4 mins...
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    Season Ticket Route Validity

    Thanks APT618S. That's excellent. When you say "day ticket" do you mean a single ticket for an A to B journey? I do see that they are the same price for both routes. Is that how season ticket validity can be checked?
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    Season Ticket Route Validity

    My daughter (child) uses the train each school day between Beckenham Junction and Sydenham Hill. I've realised that a season ticket will be cheaper than her using her Oyster ZIP card. A mix of different season tickets (monthly, weekly etc) would save most money but it's going to be easier and...
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    Can I Use This Route?

    Thanks causton. Could I use this route even if there wasn't a strike? And thanks for the walking sugestion, it definitely seems like the most sensible route.
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    Can I Use This Route?

    I have 1st Class Advance Single (Out and Return) tickets from East Croydon to Coventry on Friday 23rd Dec. The routes shown for the East Croydon to London and back portions of the journey are: Outward - East Croydon to London Bridge and then tube to Euston Return - tube from Euston to...

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