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Why does Avanti close its shops prior to Preston and reopen after departure. I guess the excuse is crew changes. But do other companies do it. I can’t remember it on LNER but maybe LNER manage to operate with one crew throughout a journey. Or maybe they don’t make announcements.
It’s weird that you can buy a Saveaway from a Northern ticket machine (paper) but not from a Merseyrail ticket machine like at Bache where there is no ticket office. Nor can you buy it online through the Metro app for your smart card.
It would be useful if the app or ticket machines showed the discount applied. I have a disabled railcard. The railcard that was added in error was a National railcard. I only noticed something was amiss when a particular journey seemed to be usually high. I think something to do with different...
But if you have a railcard, you should get an Oyster card and have your railcard discount added to the Oyster card, by asking an assistant at the ticket machines.
I wanted an off peak return.
When I got to station B, I found there were replacement buses laid on, but they were not shown on the rail planner. So just really wasted the cost of a bus fare.
I know I can use the ticket on any off peak trains. Just worried that it might be packed. It wasn’t...
Does anyone know how to buy an return ticket when a train is partly cancelled.
I wanted an off peak return between A and C via B. The price is the same for A to C as for B to C.
In the past I would just go to a station and buy a return ticket but station A is not manned and B needs a car...
If you use the TPE app you get different fares depending on whether you specify “Return” or “Open Return”. Not unexpected because you expect advance tickets might be cheaper, but actually these tickets may prove cheaper and are only revealed if you choose “Open Return”.
There are three city transport ticket machines in Central station at the middle entrance but they are pretty erratic and especially choosy about acceptance of UK cards.
Bit miffed. Just bought a ticket covered by the promotion, not knowing about it. The Northern App did not automatically apply the discount. You’ve got to enter the promotional code, if you know it.
The promotion is probably a response to the timetable crisis last year but seems to be designed...
But what if by the time you were due to travel the disruption had largely stopped.
My situation. I had advance LNER tickets. It was for the last train of the day. I became aware of the disruption and so was a little worried.
When I looked at the LNER and NR sites it said you could travel...
On the question of lack of buttons. I didn't have them too. If I used a different browser they appeared. I think the problem was with Internet Explorer but it was OK with Chrome.
It is impossible to buy online a Club 55 ticket between Newcastle and Lancaster. It may be the same with Preston.
The problem is caused by changes made to the National Routeing Guide a few years ago. The permitted route between Newcastle and Lancaster was via Carlisle or Manchester. The via...
I got the email to an address/account I haven't used for ages - set up when problems with my usual account.
No email received to my usual account; nor has a friend who buys most of his tickets through VTEC.
When I looked for sale tickets with the rarely used account, there were many sale...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.