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Strange issue today - my receipt and the app shows that my ticket was paid for from my Uber Money balance (as I expected), but my card also got charged the same amount. I assume the transaction will just show as pending and then go away but if it sticks I’ll need to call them. Just mentioning in...

And for me though I’m not sure “sadly” is the right word. I would be sorry not to have the discount any longer, but part of me would be glad to have the simplicity of commuting door to door with contactless. Or I suppose I’d need to mess around with flexi seasons again, so maybe sadly is the...

this issue appears to have been resolved as of at least yesterday when I purchased a gift card for 15% off and the full value came through as expected.

Thanks! 1778872701 I can confirm it’s worked for me too.

Have you tested that this works to send a gift card to yourself? I never quite trust Uber on the details.

I did not know about bustimes.org! I think you have changed my life…

Agree. I use it myself because I know what I am doing and want the discount - but would never recommend it to someone else.

Very odd behaviour from Uber ticketing this morning. The app still shows the 10% promotion as applying for me as an Uber One member, but the T&C text still says only valid through 31 March. The whole purchase flow behaves as if the 10% will apply. Then after purchasing (and my card being...

Thanks John - me too - the problem seems to have been resolved thankfully!

Yes - as Edvid says that is generally considered out of date and superseded by: https://help.uber.com/riders/article/uber-money-availability-on-travel-products-flight-train-coach?nodeId=7976fdcf-61fe-445d-8a62-831c44f5aa7b Which expressly states that Uber Money can be used for trains.

I called through to Omio - they understood my point but were not aware of an issue and asked me to email a screenshot. They gave me the email address ubersupport@omio.com which may be useful for future reference. If it’s still not working tomorrow I will send a screenshot (I don’t want to do it...

I was unable to buy a ticket with Uber Money/Credits again this morning. The payment failed until I switched off those payment methods. Help still says that Uber Money is valid for train tickets. Hopefully a glitch. I will call them today.

I get your point but Stevenage is hardly abandoned. It has an enviable 4tph fast into the Thameslink core, even off peak, plus an additional hourly (?) peak non stop Great Northern to King’s Cross, plus 2tph stoppers into King’s Cross (not to mention the Hertford Loop services and pretty quick...

And as Swing said in 2061, it’s pretty clear what the errors are (fares being calculated as NR+TfL rather than NR only; or to Thameslink rather than London Terminals).

Ah great thanks I’ll try that! 1766044506 Ah great thanks I’ll try that!

Sure though presumably that would exclude any trains that don’t stop at Finsbury Park (as some don’t in the peak)? Or can you set it to treat it as a ”via”?

This would also be really useful for trains toward London which call at King’s Cross OR St Pancras - i.e. so one could see just the southbound services from e.g. Stevenage.

Yes, it works now. It gets added to your Uber Money balance which can be spent on trains. But Uber is fickle and this could presumably change anytime so buyer beware!

Does anyone know how to access this without an Android device? When I tried this link it told me it’s only accessible with an Android device: https://play.google.com/store/giftcards?hl=en_GB

Off-peak carnets and contactless have been happily coexisting at Welwyn Garden City for many years, despite the carnet fare undercutting the contactless fare by 10%. The peak carnets were withdrawn when flexi seasons were introduced, though the flexi seasons offer a worse discount. And flexi...