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My understanding was that companies specified by the DFT to apply the Delay Repay scheme all have to apply it in exactly the same way. Specifically, in the case of delays over 120 minutes, if a return ticket is held, compensation equivalent to the total price of the return ticket (not just...

In October 2013 I used Rail Travel Vouchers to top up 4 separate PAYG Oystercards with approximately £90 on each. The RTVs had been expiring soon so I considered it valid and legal to surrender all the cards shortly after for a full refund. Unfortunately 5 months on, I am still awaiting the...

I regularly split tickets on East Coast using 2 or more advance tickets for my journey. I now have 6 outstanding delay repay cases in which they have only compensated me for the part of the split affected by the delay rather than the entire journey. It has been debated regularly on this forum...

Interesting that the 1312 KX-Sunderland is booked to call at Finsbury Park on Saturday 14th September. After stopping at Peterborough (again unusual for GC except during disruption) the train diverts via Lincoln & Gainsborough due to planned engineering work. Can anyone suggest a likely...

In July I travelled Newcastle-Palmers Green on advance tickets split 3 ways: Newcastle-York, York-Newark & Newark-Palmers Green. In the event due to delays on the final leg of the journey (Kings Cross-Palmers Green), I was entitled to Delay Repay from First Capital Connect. Predictably they...

East Coast scrapped the lowest pricing tier two weeks ago and have now gone a step further by reducing further quotas at what was the 2nd lowest tier. As an example, here is a summary £15 availability on London-Newcastle singles for the week released today (Sat 03 Nov-Fri 09 Nov): Saturday...

Grand Central's website has news of lower-priced advance fares, both on the West Yorkshire and North East routes: www.grandcentralrail.com/advancepurchase But there are no signs of any £12 singles on any date up to and including Fri 20 Apr which is currently the latest date available. £19...