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I had to chase Great Northern for a lost Delay Repay claim for a 30-minute late arrival. Without going through a whole chain I missed a connection as a train had departed 11 minutes earlier (reason unexplained) so had to get the next train on a half hourly frequency timetabled service. This is...

My wife wanted to buy an all zones travel card from Hertford East with a network railcard. The ticket machines at HFE were out of order, in one case and in the other rejecting credit cards and notes. So she tried to buy the ticket at Seven Sisters before changing to the Victoria Line. The...

I recently made a journey From Scotland involving East Coast/FCC. The E Coast part ran near enough to time. Arriving at Stevenage all the local trains were in chaos owing to an earlier fatality with many cancellations and long delays. My local connection was in due 40 mins, but about 15 mins...

I recently had occasion to try purchase Group Save 3 Off Peak Return ticket from our local FCC station ticket office but could not do so as the ticket printer was faulty - it printed 5 of the 6 tickets before failing :( . So I had to purchase the tickets from a TVM, which did not seem to have...

From http://www.tpexpress.co.uk/arnside. So appears to be station or train sales only and not inter available on Northern trains over common parts of the route

This may have been answered previously but I caanot find a reference. If you have a ticket which has a time restriction for part of a journey e.g. a ticket involving crossing London from one destination to another where the journey into London has a restriction such as "any train timed to...

On 5th February I sent this to FCC using their web form Today using a Family Railcard I bough two adult and a child off peak day return from Hertford Stations to Tunbridge Wells for this I was surprised to be charged £40.15 instead of the £34.75 quoted by the journey planner. I did not...