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I'm on a train from London to Bristol. The train stops at Reading. According to the timetable, this train is "pick up only" at Reading. I hold a flexible ticket from London to Reading. I intend to, and do in fact, alight at Reading. On what basis can a ticket inspector force me to excess my...

PDF e-tickets are excellent for passengers with their convenience and flexibility. No need to queue to collect them, accessible from any electronic device, able to be backed up as many times as needed (including by printing a copy) and easy to forward to another passenger if purchased on their...

A first class Anytime Return fare from Edinburgh to Tamworth costs £469.40 (standard class, £288.40). A first class Anytime Return fare from Edinburgh to Birmingham, via Tamworth, costs £784.50 (standard class, £295). Am I missing something here? Since when has the latter journey cost almost...

With Network Rail taking every possible opportunity to further worsen the passenger experience at London Euston station, recently installing a giant advertising screen in place of a well-positioned departure board on the apparent premise of needing to raise funds, why have they decommissioned...

Is anyone aware of the reasoning behind some bright spark at Network Rail deciding to install an outdoor departure board for National Rail ("NR") services at Euston station right in front of the Euston London Underground ("LU") entrance/exit? The LU entrance/exit was rerouted from within the...

West Midlands Trains (aka London Northwestern Railway) have decided not to not run any services this entire weekend (Saturday 3rd February 2024 / Sunday 4th February 2024) in light of industrial action. Avanti West Coast, which runs trains alongside the majority of West Midlands Trains' routes...

According to West Midlands Trains' website: "ASLEF, the trade union representing train drivers, has announced strike action on Saturday 3rd February, and an overtime ban between Monday 29th January and Tuesday 6th February. As a result, there will be no West Midlands Railway / London...

A simple question. I have noticed that many online train ticket retailers offer less-than-expected provision of seat reservations. Several third party retailers refuse to issue seat reservations altogether, unless reserved at the time of booking, directing the customer to a ticket office or a...

Are there any easy accessible stats on the number of private prosecutions commenced each year by the rail industry in England and Wales? Ideally I would like both a total figure for the industry and a breakdown by company.

I am looking to collate a record of historical fares data for selected journeys, going back to the 1990s/80s/70s. I want both pricing information and, where applicable, time and route restrictions. I am aware that electronic fares data is available back to the 2000s. Going further back than...

Is the last train from Manchester to London this evening running as doubled-up 9-car Pendolinos, or is this an error with the data feeds?

If (1) witnessing a crush on a station platform caused by a stampede of passengers and seeing some passengers lying on the platform apparently unconscious, (2) the crush is NOT caused by a fire, (3) although the station is large and supposedly staffed, no members of staff can be found other than...

I am at Stansted Airport, about to board a flight. I took the Stansted Express train from Liverpool St. Everything was fine, until I arrived at Stansted Airport station. There was an enormous (200+) queue of people waiting to exit the station and only two staff members manually checking...

I want to purchase a Heathrow to London Zones 1-6 Travelcard. £21.50 for an Anytime Travelcard without a railcard. No journey planners are offering railcard discounts. Why? Is this a deliberate Heathrow anomaly? EDIT: Not just a Heathrow anomaly, as I'm not being offered a railcard discount on...

Unbelievable. Today, Sat 24th Dec, Avanti cancelled the last train before Christmas from London to Glasgow (12.22 departure), announcing this after the prior service (11.22) had already departed. They have posted the following "advice" on their website: "You can travel on the Avanti West...

Cancelling the last trains of the day from Edinburgh to London, Liverpool to London, London to Glasgow and London to Manchester. Looks like this week will be a repeat of last weeks st-show. I thought the DfT agreed to allow Avanti to keep their contract on the condition that its reliability...

Much as I like bicycles, I am frustrated with the number of full-size bicycles being conveyed on the Elizabeth line during peak hours - e.g. around 6pm. Aren't they supposed to be prohibited between approximately 4pm and 7pm? This evening (a Tuesday), attempting to travel west from Ealing...

Today there are engineering works, announced at the last minute, on the Trent Valley section of the West Coast Main Line. This has resulted in the withdrawal of all LNR services between London and Crewe. Avanti services on diversion via Birmingham are running at roughly the times that LNR...

What alternative arrangements were put in place for LNR customers during yesterday's strike where all LNR services were withdrawn? Was ticket acceptance agreed with Avanti West Coast whose drivers - yesterday, at least - were not on strike?

Cancellations are widespread on Avanti. Especially annoying is that cancellations of last trains have become a weekly occurrence. Particularly - but not exclusively - at weekends. Today, 2pm on Friday, Avanti have (so far!) cancelled the last train from London to Liverpool, the last train from...