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  1. LonTravelWatch

    Join the campaign to protect London's public transport

    London faces a transport funding crisis Transport for London have been getting financial support from the Government because of the pandemic, but this funding deal is due to expire on the 11 December. If London's transport doesn't get the money it needs after that date, we could see an 18%...
  2. LonTravelWatch

    England set to drop facemasks and social distancing on July 19

    Hi all, We put out this tweet earlier following reports that face coverings and social distancing rules are set to be scrapped in England on 19 July: It would be interesting to hear whether people on this forum would be put off from using public transport if these rules are dropped and what...
  3. LonTravelWatch

    DfT confirm to us that flexi-season tickets are not available for journeys within London zones 1-6

    Hello everyone, We wanted to make you aware that the DfT have directly confirmed to us that the new flexi-season tickets introduced yesterday will not be available for any passengers making journeys within the London travel zones 1-6. The reason they give for why is because of the availability...
  4. LonTravelWatch

    London TravelWatch launches new report on the future of public transport post-pandemic

    Hi everyone, We just wanted to let you know that yesterday we launched a new report - The journey ahead: What do people need from London's transport in the future? We would be very grateful if you could give it a look and share it with friends and family who you think might be interested in...
  5. LonTravelWatch

    TfL ticket machines and offices going cashless

    Hi everyone, We'd like to make you aware, if you weren't already, that Transport for London are proposing to stop accepting cash at all London Underground, London Overground and DLR stations in the new year. During the pandemic, many of London’s Underground station ticket machines have stopped...
  6. LonTravelWatch

    London TravelWatch live webinar: The future of London's transport

    Join us at 2pm on Thursday 3 December for our 'The future of London's transport' live webinar where we will be discussing what might happen to transport in London in the post-Covid world. Register your place by visiting our event page on Evertbrite here.
  7. LonTravelWatch

    London's Future Transport Post-Covid

    Hi everybody. This is Luke from the London TravelWatch: the statutory transport watchdog for London. We have just begun a piece of work where we will be asking businesses, politicians and members of the public what they think the future of London's transport is going to look like post-Covid...
  8. LonTravelWatch

    Are you an Essential Worker in London? If so, we want to hear from you

    We are reaching out to Londoners who still have to travel to let then know how they can get out and about. We also want to find out if they are having any difficulties with the services on offer so that we can talk to TfL and train operators on their behalf. These might be: Essential workers...
  9. LonTravelWatch

    10 key asks for prospective General Election candidates in the London TravelWatch area

    As the General Election campaign gets under way, London TravelWatch has =news/list']10 key asks for Prospective Parliamentary Candidates: Transport for London have shown the benefits of a concession model for local rail services (London Overground) in and around London, with improved...
  10. LonTravelWatch

    Video-linked Ticket Machines Trial

    London TravelWatch has welcomed the start of a 12-week trial of video-linked ticket machines at four stations on the London Overground network after a consultation carried out by the watchdog last year. The trial, which starts this week, will take place at Camden Road, Crystal Palace, Bruce...
  11. LonTravelWatch

    Train companies to offer support to Thomas Cook customers

    Hi all. Just to make you aware, for anyone caught up in the Thomas Cook collapse train operators have decided to relax ticket rules to allow passengers to catch the first available service they were due to travel with. Also, where people have booked tickets for holidays they will no longer be...
  12. LonTravelWatch

    Potential reduction in opening hours of ticket offices at ten c2c stations – tell us your views

    c2c have published details of their proposals to reduce ticket offices opening times at ten of their stations in the London TravelWatch area (London Fenchurch Street, Limehouse, Barking, Upminster, Dagenham Dock, Rainham, Purfleet, Ockendon, Chafford Hundred and Grays). London TravelWatch is now...
  13. LonTravelWatch

    Delay Repay 15 now available on Southeastern

    As new Southeastern delay repay scheme launches London TravelWatch calls on all rail operators to pay compensation after 15 minute delays. See the link to our press release here: https://www.londontravelwatch.org.uk/news/view?id=778&x[0]=news/list
  14. LonTravelWatch

    Watchdog calls for industry to fully refund passengers affected by penalty fare overcharging

    London TravelWatch has stepped up its calls for rail operators to fully refund thousands of rail passengers who were overcharged when new Penalty Fares Regulations introduced in April 2018 were wrongly applied. For more information, please see the press release on our website...
  15. LonTravelWatch

    Delay Repay

    Hi everyone. As part of a campaign to get more people claiming compensation when their journeys are disrupted, we are doing a poll to see whether passengers are using Delay Repay. If you choose not to claim please could you give us your reason/s for why. This will help improve our evidence base...
  16. LonTravelWatch

    Interchange Matters

    Hello all. This is the first posting from London TravelWatch: London's statutory transport watchdog. If you are interested, we would like to direct you to our page where we have rated a number interchange stations across London: https://interchangematters.wordpress.com/ Please do take a look...

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