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    Question about what off-peak means for a railcard

    Looking at fares between Manchester Airport and Blackpool North and seeing that the restriction code says that all trains are off-peak regardless of the time of day. Does this mean that using a Two Together rail card that can only be used on off-peak trains can be used any time of the day on...
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    Engineering overrun on WCML between Crewe and Preston (01/09)

    Traveling from Birmingham New Street to Blackpool North today. Train was supposed to depart Crewe at 09:39am but we have a rolling delay and it is now 10:30am and the train is still being held at Crewe. Apparently engineering work between Crewe and Preston has overrun. How long can we be held...
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    Can’t verify my email address with Avanti

    I have created an account on Avanti’s website and I am able to purchase tickets. I am unable to get them to send any emails to me though. When I login they tell me that I need to verify my email address by clicking on the link in an email that they’ve sent to me. I never receive the email no...
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    Unable to find cheap advance fares from London to Preston or Blackpool on 1/9.

    I’m arriving into Heathrow late on 31/8 and want to head up to Preston or Blackpool on the morning of 1/9. When I booked my plane ticket about 3 months ago there were no cheap advance rail fares available. I’ve checked a few times a week since and cheaper fares were never offered. Any...
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    Delay Repay Claim On-hold Due To Illegible Ticket Number

    Filed a claim with TPE and they have put it on-hold on the basis that the ticket number is not legible. The reason that it is not legible is that the ticket machine that they own and operate printed a ticket with a ticket number that is not legible. When I try to update the claim, the only...
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    A warm welcome home from Northern - disruption between Man Airport and Preston (09/11)

    I’ve been living on the other side of the world for several years and arrived back in the UK this evening for a family visit. I got to Manchester Airport Station and missed the 18:16 by seconds. The next four trains heading towards Preston are cancelled. Lovely welcome home after a 16 hour flight.
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    Avanti Delay Repay Approved But Payment send to Wrong Method

    I submitted two claims and requested payment to by credit card. The claims showed that my compensation method was credit card and listed the last 4 and expiry of my desired cards. Once the claims were approved, payment was sent by check. I live in the United States and have no way to deposit a...

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