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Got this error when touching in this morning. Been using keyGo forever. Anybody know what it means? A cursory Google search yielded nothing useful. Thanks!

On Monday I wish to travel on the 0644 thameslink service from east grinstead via Farringdon and the Elizabeth Line to heathrow T5 Which ticket should I buy? The southern journey planner offers no fares between the two stations. Thanks!

I bought a paper ticket to go London Underground Zone 1 to Reading yesterday. Due to track defects west of Paddington, we arrived 61 minutes late. Checking the TFL website for Elizabeth Line delay repay, they say to call 0343 222 1234 for paper ticket refunds. I called the number and the options...

On these units, my preferred seat - for reasons of leg room and a desire to keep away from other people - is the single seat next to the accessible toilet. Is there any way to discern from viewing the front of the unit approaching the platform if this will be at the start of coach 2 or the end...

I just absent mindedly purchased a Super Off Peak Day Single from Lingfield to Victoria. I should have selected London Terminals as I want to alight at London Bridge. Can I use this ticket for that journey given the price is identical?

Via the Southern Railway website I bought advanced singles for myself and my 17 year old son to go from Kings Cross to Leeds and back on 9th September. Because he has a 16-17 saver, I had to add two journeys to the basket, one with a railcard and one without. On checkout, the system allocated us...

Hello there. My 16 year old lad purchased an Off-Peak Day Return today (Monday 10th April) from Three Bridges to Chichester, using his 16-17 saver. Cost was £9.65. On the outward leg he went via Horsham. He wants to return this afternoon with a break of journey at Brighton. Is this route/break...

The weekend evening service from London to East Grinstead (2tph) is better than the weekday evening service (1tph). This is a post-covid situation. Is the railway company tacitly suggesting that more people travel at the weekends than commute during the week? If so, that seems wrong to me.

Hi there: I hold a season ticket from East Grinstead to London Terminals. Last night, I headed home after a works do but was dismayed to find a bus replacement from Oxted because of planned overnight engineering works. The bus arrived at East Grinstead about 40 minutes later than the scheduled...

Hi Just tried to buy two Anytime Singles at 2.45pm from Hassocks to Brighton. The TVM gave a total of 9.60 without the railcard and 26.00 with. What did I do wrong?? Thanks!

(Apologies if this is in the wrong forum) Wanted to ask about forumites experiences buying digital railcards. Bought one this afternoon. Never got the download code to add it to the app on my phone. Go to the website and it shows "Ordered" but clicking Manage Digital Devices just shows an error...

Why is this platform divided by such a long length of sturdy fence? I don't recall seeing a similar arrangement elsewhere on the network.

Apologies if this is a bit of a dumb query. I commute to London on the East Grinstead line. As you will know, the line is closed south of Lingfield because of a landslip. Today the situation was compounded by a points failure at Lingfield which meant trains were not running south of Oxted/Hurst...

Today I was on an early Thameslink train from East Grinstead to London Bridge. At Upper Warlingham the electricity supply to the station had failed so there was no lighting. Being still dark, the platform was very murky. We sat there for some time until the driver announced he could not dispatch...