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I'm not sure if this is in the right place but feel free to move. Sydenham station at 12:40 today and an individual pushed straight through the barriers and onto the platform - no attempt to pay. I notified the station staff that he was still on the platform and they could not have looked less...

Journey: Milton Keynes Central - London Euston Intended departure: 15:35 A friend travelled between Milton Keynes Central and London Euston on 19th June 2023 when there was significant disruption during the afternoon. The claim from West Midlands Railway has been rejected on the grounds that...

Good Morning Please move this if it's in the wrong thread. Greater Anglia (PR) Twitter is indicating the last service from Ipswich to Cambridge tonight is 21.20. . National Rail is showing the following options - 21:41 Ipswich arr Cambridge 23:57 (change Norwich) 21:44 Ipswich arr Cambridge...

Good Evening I have a delay repay claim which I wanted to put through Northern's system. Unfortunately in the course of my journey the ticket has become damaged and has fallen to pieces, thus meaning I cannot provide an image which shows the serial number. I can provide a booking reference from...

Afternoon Asking for someone else. Arrived at SYD on Friday at 18:39 and reported they were unable to buy an off-peak or open return for this journey: Sydenham (SYD) - St Albans City (SAC). When they questioned the staff member present, he refused to sell them a ticket, stating it was because...

Afternoon, I recently purchased tickets for a journey from Hull - Ipswich and Ipswich to Hull on the weekend of 3-5 December. Greater Anglia subsequently announced engineering works so Train Split contacted me with the opportunity to refund the tickets if required. Following a request by me to...

Afternoon Before I submit a claim for delay compensation from Chiltern, I just want to ensure I am claiming correctly: Super Off Peak Return - London Marylebone to Birmingham 24th November Depart - Birmingham Moor Street 11:13 - Arrive High Wycombe 12:46 (4 minutes late) Intending to catch...

Apologies if this has been covered. Itinerary is below. Chiltern have just rejected a delay compensation claim for February 9th - Storm Ciara - but are stating it's due to planned engineering works. Unable to travel on Sunday 9th February due to Chiltern Railways travel advisory. 10th Feb...

Already received a lot of coverage online: A Chiltern Railways employee advising a wheelchair user that they cannot board a train because "the train manager will not allow it", along with a number of other reasons. You have to wonder how many other people face the same challenges daily on the...

Good Afternoon I would appreciate some thoughts as to whether the following is a legitimate decision/action from Chiltern Railways: The 17:50 London Marylebone to Oxford (18th December) is scheduled to stop at High Wycombe. Chiltern's Twitter team have just admitted that they deliberately...

Good Afternoon Some advice would be appreciated. Here's a brief version of my journey last Wednesday (24th January) Departed 21:10 London Marylebone - Stourbridge Junction service. Train cancelled at Banbury due to the lack of a train manager. Boarded the following train as advised. Arrived...

Good Evening I will be returning my annual Season Ticket on Sunday 2nd September 2018. It is valid until 20th December 2018. Aylesbury - London Zones 1-6 Any permitted route. Please can someone advise as to how much the refund should be? Thanks in advance, Martyn

Good Afternoon Actual journey; Aylesbury to Oxford off-peak day return during the week. Chiltern Railways Gold Card Holder (Route: Aylesbury to London Marylebone plus Zones 1-6, no restrictions) Am I correct in interpreting the Gold Card use which means on the day of travel I can...