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I've noticed over the last couple of years that a lot of retailers in the centre of Copenhagen now charge you a small 'tourist tax' if you pay with a non-EU card. I can't find out a huge amount online as to the origins of this; is it a 'city tax' (I've only ever seen it in Copenhagen, not in the...

Partially out of intrigue and partially because SAS messed up my original convoluted routing via Scandinavia - I have found myself booked on an Air Transat A321Neo to Toronto next week. Does anyone here have any experience of long haul travel on a narrow-body aircraft - am wondering if it might...

Why is the experience with losing property on the UK rail network so frustrating? I left my keys on a southbound EMR service this morning. No problem, I thought, I’ll just see where it ends up looking at my AirTag and go collect. How wrong I was… First of all contacted EMR; unfortunately by...

The availability of Class 360 units for the EMR Connect route seems to have plummeted again recently. My intended train south this morning was cancelled entirely due to the unavailability of trains and my journey home is on an absolutely packed 4 car service. Is this the start of the...

I know the technical answer - but surely an amalgamated 'London Group' valid to any London Terminal would be much more passenger friendly, allowing transfers between any two Z1 stations with a direct rail connection as part of the customer's ticket to/from London and eliminate a large amount of...

Currently having a very leisurely journey home on an EMR 360 limited to 60mph due to a technical fault. From the discussions overheard between guard and driver, seems like the train is stuck in a ‘reduced power mode’ similar to the limp home mode on cars with modern electronics. So it got me...

An interesting one - if someone travels from, say, Harrogate to London via York rather than via Leeds (both valid routes) on a flexible ticket due to disruption via the former, what (if any) Delay Repay is due if that person decides that, as they’re in York anyway it would be good to pop into...

Just a quick reminder that adverts for posts such as this will occasionally be posted in the Fares section of the forum as quite often these are specific to working with fares data, rather than here in Jobs & Careers. For example, right now Raileasy are hiring a Backend Developer. I'll lock this...

We're delighted to announce the launch of RailUK Tickets! This is our new RailUK branded ticketing engine that supports the forum whenever you book a ticket, at no extra cost compared to using Trainsplit (who are powering the booking engine) directly. Unlike the previous affiliate site we used...

Having been quite extensively looking into SailRail options to Ireland over the past few days, I thought it might be interesting to collate a list of offers where passengers have to purchase the ticket directly from the TOC offering the deal (and thus not available from third-party retailers...

I write this on board a Lumo service just leaving Newcastle - and events whilst we were stationary made me wonder, is Lumo’s low cost model for onboard service sustainable long term without reputational damage? Good to see the train fully loaded and there are certainly positives to the Lumo...

Following a review of the Other Transport forum, and feedback that the Aviation Discussion thread was getting difficult to follow, the forum staff team have decided to trial a dedicated Aviation subforum within Other Transport. We've moved recent relevent discussions into this new forum, and any...

(Note - whilst I'm an administrator, this has been approved by other members of the staff team :D ) Just a brief note to say that, tomorrow, I'm part of a team running a full railway day in the old Kings Cross PSB using SimSig, covering the ECML between King's Cross and Hitchin - and raising...

When ticket gates are being set up to read barcoded e-tickets, are they configured entirely separately from magnetic tickets? Had a surprising experience at St Pancras today using a barcode ticket for the first time where the equivalent magstripe ticket works fine, but my e-ticket was rejected...

As the forum usage continues to grow, the Forum team has carried out a review of staffing needs and we've decided to make a couple of changes to ensure good moderation coverage across all forum sections. Following their excellent work in moderating the General Discussion forum over the last few...

Over the weekend I was travelling between Cambridge and Ely, and decided to test out my Smartcard (issued by GTR), so I purchased a Smart GA Only Off-Peak Day Return from one of the machines. I had about 30 seconds to catch the train (hourly, as I'd restricted myself to GA trains) and just...

Southern are again having issues with an under-supply of rail replacement buses ferrying people between Gatwick and Three Bridges on the Brighton main line, which is causing significant queues (and according to an internal brief tweeted recently, apparently risking closure of London's second...

Hi, I'm trying to purchase a Bedford - Torquay Super Off-Peak return for a family member travelling to Torquay next weekend. The outward on the Friday is no issue, but I'm confused about the restrictions for the return (on Monday 7th). I can't get booking websites to give me a reservation on...

As per their announcement when the GTR franchise was awarded, it appears work has started on fitting smartcard readers to ticket gates at the Thameslink stations north of London (specifically CUBIC fitters were at Bedford today installing them). I can't yet find any updated info regarding the...

Hi, There's been a lot of talk on Twitter today about the lack of compensation for the M11 being shut (due to an accident) and thus the Stansted Express rail replacement buses being heavily delayed. Greater Anglia are insisting that their Delay Repay scheme doesn't cover Rail Replacement...