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I am looking to travel Woking to Clapham Junction direct on the way out (via the mainline, I.E. via Surbiton, Wimbledon) but back via Isleworth (Hounslow loop). I thought a simple Woking to Clapham Junction return would suffice for this, but having put in Woking to Clapham Junction direct and...

I just wondered if there is any obligation for bus companies to help you if the last bus of the day didn't run. Yesterday I was waiting for the last bus of the day but the bus but it didn't arrive. I could see from the map on the bustimes.org website the bus appeared to have ended the route...

As if the National Rail website couldn't get any worse ... I'm now finding when I search for a journey I get the results opening in a new tab whilst my existing tab is taken over with a booking.com link to search for hotels at the destination I searched for. I thought browsers had a pop up...

I booked Eurostar from London to Lille (back in July) from London to Lille travelling out on the 8th November at 09:01 from London and arrive at Lille at 11:27 and returning on the 9th November departing Lille at 20:35 and arrive at London 20:57. On the 24th October I was notified that the...

I am sure the National Rail journey planner used to have a via option, to specify a specific route a few days ago. Now it seems to have been removed? Am I missing something or did they really get rid of this? I am trying to find trains via Honiton but I can't do it because there is no ability...

I have seen a few comments about there being a right to be re-routed if there is a delay of more than one hour (for example, in this post). So I am wondering if this applies in my situation, as it is journey in the future that has changed since I booked it. So there is a delay on the original...

Earlier this week I was travelling from Dartford to Woolwich, not a journey I think I have done before and bought a ticket from the machine to Woolwich Dockyard. With a Network Card it was around £4 I think (I didn't keep the ticket). I just missed a train however and checking the next one on my...

A bit of an odd one this. I was due to travel from London to Garsdale today with two advance singles. London to Leeds then Leeds to Garsdale. The train I am booked on (06:33 from London) is cancelled. I am due to return later but from Darlington to London instead. This is also an advance single...

I was looking to stay over in Redhill for an early flight from Gatwick Airport (much cheaper than staying at Gatwick Airport) but would need to take the first train from Redhill to Gatwick Airport, which is a GWR service. It leaves at 04:45 on weekdays and 05:08 on Saturday. Looking at real...

If I put for example Yeovil Junction to Exeter Central return on Saturday (6th April) National Rail shows trains running (direct) but against all journey shows "No Fares Available". The journey times do not look to be longer than usual (around 1 hour) so what is going on? Have train fares become...

I am trying to buy a flexible ticket for this journey on Sunday. I don't mind whether I leave from London Kings Cross or London St Pancras but that is what seems to be causing confusion and I don't know what ticket to buy and different websites tell me different things. Taking (for example)...

I recently booked tickets for the 3rd June but now a strike has been called for this day. The tickets are Advance on LNER. Can I cancel them and get a refund as I would now prefer to make alternative arrangements due to the uncertainly as to whether the trains I am booked on will run (they have...

I need to claim expenses for a train ticket I purchased via the SWR app. At the time of purchase the ticket office at the station wasn't open so I used the SWR app. However the online form for the company I'm claiming from is insisting they require an itemised receipt, which must include the VAT...

I just used the National Rail app to look up the train times between Clapham Junction and Shepherd's Bush. I was quoted £12.60 return off peak (this is on Sunday so off peak)! This seems ridiculously high it's no more than 2 miles, probably less and a direct train. Why is the price so high...

I bought a ticket from Malton to York a couple of weeks ago from the LNER website for the 1759 service today (29/5) which is cancelled. According to the TPE website if you choose not to travel due to strike you are entitled to a refund but must apply to whoever sold the ticket which was LNER. I...

Has this been discontinued? I cannot find it in the play store and the link from the national rail site gives a not found error.

I purchased a ticket from Greenock Central to Dunoon on Saturday, for travel on Sunday. This is a Rail and Sail ticket routed to Gourock and then via the CalMac ferry from there to Dunoon. I took the 1st train of the day, the service being reduced and starting later due to strike. This is meant...

I was travelling from Gomshall to Guildford but just missed the train I planned to get (20:24). However National Rail Enquiries showed another journey departing 20:35 to Dorking Deepdene, changing there and coming back to Guildford, which means doubling back but much quicker than waiting for the...

Yesterday I made a journey with a connection at Norwood Junction. I didn't look at the itinerary in detail until I needed to change. Then I noticed that the schedule allowed just two minutes to change (from a north-bound Thameslink to a Southern service to Epsom). The Thameslink train was 2...

I accidentally mis-typed www.southwesternrailway.com and missed off the last m of .com, so ended up at www.southwesternrailway.co which apparently is real. I was a little surprised at what came up. I wonder who created that. Apparently .co is the top level domain name of Colombia. I wonder what...