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I am planning a trip to London (on LNER) for a few days break in January (something I haven’t done since before the pandemic) and then going to Heathrow to fly out for a short break in the US. I am thus needing to buy a new railcard. I now appear to be entitled to three Railcards – the Disabled...

I don’t know if this is just ‘pie in the sky’ stuff or not, but the Tees Valley Mayor is seeking £6m to upgrade Teesside Airport Station to attract new train services (following the recent announcement of new air services to/from the airport). The upgrade apparently includes removing one...

Sorry if I have posted this in the wrong place, but Grant Shapps (Sec of State for Transport) has today announced that former servicemen/women will be able to buy a 'Veterans Railcard' from November 2020. The new railcard for veterans will be available to buy from 11 November and will cost £21...

I tried to search for this answer but could not find it anywhere, so here goes. My brother in law who is disabled wants to go on an explore of the railways and various cities/towns. I have been ‘volunteered’ to accompany him on this expedition, as I have some 'spare' annual leave owing to me...

Hi, I have had a quick search but cannot find the answer to this, so am hoping someone can answer this query. I have recently bought a couple of Advance tickets with VTEC for a friend who does not have access to the internet. I paid for them with my credit card and he has paid me for the...

I travelled up from Kings Cross to York yesterday and there were a lot of complaints about the lack of food (and staff) in First Class. According to the crew (and the complaints on VTEC twitter), yesterday was the first day of a new system where train crews 'hop on and off' trains along the...

A while ago I contacted Virgin East Coast by e-mail regarding opening a first class lounge at York railway station. In their reply, they also ‘answered’ a question that I didn’t ask, presumably regarding not installing ticket barriers at York Station. Their (rather badly worded) reply about...

Stuck at Darlington as nothing running south from Newcastle at the moment. Hopefully they will turn a few northbound trains around here shortly. ''A gas leak near the railway in the Durham area is causing disruption to trains between Newcastle and York. Trains are currently unable to run...