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I’d say that we should scrap penalty fares for people that say have got on a train and forgot to buy a ticket/expired railcards provided they have the means to pay when a revenue inspector comes on and they then pay for a rail card but have the dates shortened after an investigation as to when...

Hiya I was issued with a penalty fare on Eastleigh to Fareham. I had a valid ticket when the inspector scanned my train ticket and the machine told him to issue a penalty fare. I appealed which was rejected and had a letter saying “I understand a valid ticket was unavailable for inspection “and...

why is it that nearly all the stations seem to be closed or on ridiculously reduced hours. My station by St Denys has multiple station buildings all closed, even the waiting room was closed months ago apparently because of the ‘weather’. When the facilities are open they are pretty amazing tbf...

So I went from Exeter St David’s to Eastleigh return on the day and paid £31.00 now the prices are saying £49 from Salisbury to Exeter surely a glitch?

Apologies not sure what topic this comes under. How busy does a train usually have to get before 1st class gets declassified? I got on from Paignton after Torbay airshow on a cross country and BTP were saying use all available doors but the train manager wasn’t having anyone in first class...

My company GWR increased off peak fares in October and they are increasing again across the board in January. Also trying to book a return from Exmouth to Cardiff in a months time, there’s no advance fares and the price is well in the £50. Extorniate or not? Rail should be nationalised and NON...

How come you need a photo card for a 7 Day ticket when bus companies can happily give out smart cards?

Hi I bought an advance journey from Exmouth train station but mistakenly gave the day I'm coming back rather than going. After leaving the station 2 mins later checked my tickets went back to correct and was told no refunds. This rule is ridiculous - there should be at least a 24 hour grace...