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Hi, I have a question about Delay Repay eligibility. I was travelling on a VTEC service from London to Edinburgh on the return portion of my off-peak ticket and the service was delayed. I was quite tired and decided to break my journey at Edinburgh and continue on a local ScotRail service...

Hey guys, Morning Sitting on a Dundee - Glasgow Central train in the last week of the Queen Street tunnel closure. Can anyone tell me why does all the trains Aberdeen/Dundee to and from Glasgow Central always stop at Cumbernauld and pick up a DB Schecker guy before the train goes to...

Hi, Out of curiosity I was wondering if anyone knew the answer as to why multiple train companies seem to have Plymouth as their delay repay address ? Is this an outsourcing company or do they just love Plymouth? VTEC, GWR, TP Express and others all have a Plymouth address on their...

Hi folks! Looking for some advice here I travelled from Dundee - London KX recently with VTEC and unfortunately on both my outward and return journeys my train was delayed by a particularly galling amount of time. I am aware of the delay repay scheme offered however they request sight...

Hey! So this has been bothering me for some time, why do some tickets now have QR codes printed on the top left hand corners where the ticket type used to be? Seen these when collecting tickets at a VTEC machine or issued by a VTEC kiosk? If anyone knows and could tell me it would be...