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    GWR Customer Host Assessment Centre

    Hi All, Just asking for some advice in regards to the assessment centre for the customer host role at GWR, based at Paddington. As I have passed the application, online assessments and telephone interview stages, and have been invited to visit the assessment centre today (10th). Does...
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    Assessment Day for Dispatch

    Hi All, Have an assessment day for dispatch this week, anyone have any advice or info on how it will pan out? (At least I think it's the dispatch job as I applied for ticket office too, but one of the tests says about Safety so I'm assuming it's the dispatch) and the email only says "Customer...
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    Refunds from tickets issued by conductor/guard

    So the question is, if I buy a ticket for a few days in advance from the conductor to save me time buying at a station, and then change my mind where do I go for the refund? Obvious one would be the TOC's customer service department but they take a good month or so to get back... Is there a...

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