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Hello, looking for opinion/advice on this one... Yesterday (Saturday 27th June) I purchased a combined rail/hovercraft ticket for travel from mainland UK to Ryde Isle of Wight using the Hovertravel Hovercraft. The ticket I purchased is an "Off-Peak Day Return" which I understand I can use on...

Hello, hopefully a straight forward question to answer and probably theorectical. I have been reading many of the posts on here and a question has come up in my mind as to where or when a railway employee or BTP can request production of a valid ticket. I couldn't see that The Regulation of...

Second post for today around Delay Repay, so.... I have a number of open disputes with TfL around Delay Repay for journeys that start or finish at a National Rail station that are to or from a London Overground station where I travel on a National Rail Paper Ticket. So for example, a journey...

Hello, Recently I made a return journey from my home town to Bristol with GWR. On the outward journey I was delayed 45 minutes and on the return journey I was delayed 121 minutes. I made 2 claims for "delay repay" to GWR, however in doing so, I had noticed that the amount GWR state they award...

Hello, I have a query regarding the ticket London Euston to Manchester Piccadilly "Off-Peak Return" with restriction code 9I priced at £98.10. Currently both the NRE website and Avanti's website show that this ticket is not valid on the 07:20 departure from London Euston arriving at Manchester...

Hello, This morning I purchased a ticket from REDACTED station to London Padington via Reading. I did not spot that REDACTED (it says on the receipt) sold an "off-peak day single" instead of the required "Any Time Day Single" despite me making it clear the journey I intended to make. I...

Hello, A group of 10 people, all adults (you would think!) are making an "open jaw" return journey as follows: Outward: Friday afternoon in September London to Carlisle Return: Tuesday afternoon in September Newcastle to London We will all be making our own way between Carlisle and...