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This morning I bought a single Anytime ticket dated today from the ticket office at Altrincham Station for my daughter to travel from Manchester Victoria to Huyton. No mention was made of rail strikes (although I am sure there were posters on display). When she got to Victoria she found out...

I travelled from Manchester to Ferryside on 14th August The 11:15 train was cancelled due to a car hitting a bridge, so we got the 12:15 delaying us by 1 hour and 2 minutes. Arriva have turned down my claim for compensation as due to circumstances beyond their control. Is there anything I can...

Today a passenger was stopped on the tram who had bought 2 tickets, for himself and his companion, using the Getmethere app. He was told that he wasn't allowed to do that. (Common sense prevailed and he was simply told not to do it again and wasn't fined.) I'm posting this because I...

My DS (18) has had an appeal against a Metrolink Standard Fare of £50 refused. He says (and is prepared to go to court and for computer records to be checked) that he thought he had bought a ticket on the metrolink app, closed the app and when he reopened it for the inspection it said there had...

I buy a rail season with a tram add-on at Altrincham Station every week. Three weeks ago, GMPTE took over from Northern Rail in the ticket office. This week I went to renew my ticket and the only staff member present didn't know how to print out the ticket. I asked him whether there was...

If I buy an off peak return from Manchester Piccadilly to Watford Junction this weekend, am I allowed to get off at Milton Keynes on the outward journey?

On 2nd January 2013 I posted Weekly season from Knutsford to Timperley Metrolink has gone up from £26.60 to £29 - but both Northern Rail and Metrolink are saying fares are up by far less than that... who is responsible for such a large increase and is this to correct an anomaly? This fare...

Weekly season from Knutsford to Timperley Metrolink has gone up from £26.60 to £29 - but both Northern Rail and Metrolink are saying fares are up by far less than that... who is responsible for such a large increase and is this to correct an anomaly?

Hi I asked at Huyton today for a ticket for 1 adult + 2 children with Family Railcard to Timperley Metrolink. I was told £20ish (when the machine eventually applied a railcard discount- £27 initially) On checking because it sounded high I was told this included £5.65 for the metro for me...

Hi A query about renewing my weekly season. I travel from Timperley (on the Manchester Metrolink) to Knutsford via Altrincham every day. I have a 7-day season which I cannot renew at Timperley, only Altrincham. Usually because I'm disorganised I end up paying for the tram into Altrincham...