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    Season Ticket Refunds

    I don't know how long I'll be commuting for, it might be 3, 6, 9, 12 or more months. Which makes me wonder which season ticket to buy. Before I buy I wanted to check my maths is water tight! Assuming I'd like to travel between Reading and London Z1-6, a yearly season ticket benefits in a gold...
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    FGW Revenue Protection Trial Body Worn CCTV

    Does anyone have any further information on this? So far all I know is based on a few tweets. https://twitter.com/owen_young/status/410310553790603264 Personally I find this a bit concerning.
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    Cheltenham to Orpington advice

    Evening folk, I have a bit of a bizarre journey predicament, so a little advice on splits here would be gratefully received. I am travelling from Cheltenham Spa [CNM] to Orpington [ORP] on Friday 30th to arrive by 1800... (Simple so far) I need to return travel between ORP and Reading...
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    Earliest Opportunity & Young People

    Recently I was contacted by a young person (between 16-17) who had been sent a prosecution notice by an operator. I'm slightly concerned for this person as they've refused to pay the administration fee 'demanded' by the company for the following reasons 1) The TVM was card-only on departure...
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    Reading or Canterbury to Manchester

    Morning all, I'm afraid I'm being a little lazy currently (well I'm pretty much swamped in work), I was wondering if anyone could provide some ideas for the following fares please. Canterbury West (CBW) to Manchester Picadilly (MAN) or Reading (RDG) to MAN The exact date of travel...
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    Compensation on split tickets

    Evening all, An interesting question for you (in my opinion). I was recently delayed by over an hour due to a fault within the control of the rail industry. This lead to one very expensive taxi journey (paid for by the operator) home. I then submitted a claim for the cost of my tickets...
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    Byelaw 9 & 11 Offences

    Say a heavy passenger flow was coming the other way and a large queue formed to come through the single wide gate. A woman (with her husband, son and baby in a pram) were told to wait by Assistant A till all passengers had passed through. So, the woman with her pram goes to pass through a normal...

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