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I recently travelled from Paddington to Elmstead Woods via London Bridge using PAYG on my Oyster card. The Underground part of the journey was uneventful, but I was delayed by over 30 minutes on the London Bridge -> Elmstead Woods part of the journey. When submitting my Delay Repay claim on...

I hold a Z1-4 Annual Travelcard that is loaded onto my Oystercard and comes with a Gold Record Card. I recently tried to buy my wife a Network Card for £1 but the ticket clerk (at a Southeastern Station) refused to sell the card to me on the basis that I hadn't bought my Annual Travelcard...

In July 2013, I went to a central London ticket office and explained that I wanted to travel to Luton Airport (LUA) to pick up three friends (one of whom was 15) and for all for of us to travel to East Croydon (ECR). I showed my Annual Zone 1-4 Gold Card. [I'll abbreviate Zone 4 Boundary to...

Hello, I recently (15/12) travelled from London Bridge to Brighton. I checked the fare online (www.nationalrail.co.uk) and found that if I bought a return ticket restricted to First Capital Connect's trains ("FCC Only") the fare would be £10, or £6.60 after my Gold Card discount. When I...

Hello, According to the National Rail website: - the cheapest return from Cambridge (CBG) to Kings Cross (KGX) costs £16, but - the cheapest return from KGX to CBG costs £22.20 (based on a journey on 14th April) I've heard of "fare anomalies" but this is very odd and, dare I say it...