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I also used headphones, it also helps with my tinitus to have some music playing quietly anyway. I think the majority of users dislike open plan offices for all sorts of reasons, but bean counters like them because they are cheap and easy to reconfigure. One big advantage of WFH for a lot of...

My complaint is that by changing LNER ticketing but not aligning connecting operators (or reprogramming booking engines to take account of differences) the default becomes a lot more expensive in some cases, I suspect my case is a fairly exteme one, but its a journey we do a few times a year...

I think a proper human factor assessment should highlight this, in our industry you wont pass go with out it, there have been too many incidents in the past where failure to take human factors into account is a contributry factor to incidents. Human factors encompasses everything in the human...

May be but as soon as you change on to another operator (even a directly operated one) fares structure changes and this really screws thing up. A good example: We visit relatives in Peterborough 3 or 4 times a year for the day, and travel by train. So Northern Bempton - Doncaster, and LNER...

There is no way that would of even got to the 'can we do it this way' stage on the project I was on. 1706722584 I haven't got to needing them yet, decent headphones and a quiet environment and I am fine

In our industry (Civil nuclear) the working environment is all part of the safety assessment, not just screen design and controls, but things like noise suppression, and maintaining a quiet comfortable environment. I designed a new control room and had to jump through all the hoops, we even...

With great difficulty, I was already having discussions re home working prior to Covid. For Teams/Zoom calls and meetings I use over ear headphones and have a very quiet WFH environment. Video calls are easier than Voice only calls. Colleagues know to look at the camera...

A 'bing bong' introduction makes a big difference to me, like SNCF and some other countries, in spite of only having limited French I actually get on better with their announcements, it gives you time to 'switch on' and concentrate. My deafness has crept up on me over the years, its hereditry...

There is an issue for those of us who are deaf, in order to hear we have to concentrate a lot harder which creates stress and fatigue, and then you are left with maybe one important announcement amongst a sea. of to be honest. rubbish. Add to that the variable audio quality, external background...

Thinking back to around 1982, and I got the train to Penistone, from Sheffield (Midland, obviously). Seemed to remember it reversed somewhere outside Sheffield, is this correct, memories are a bit hazy, it was winter and dark.

I am a slightly odd case, as I mainly WFH. Depending on the contract this may mean I have to pay for travel to the parent office, but I always add a rider in the contract to make it reimbursable after say 3 journeys per month. Typically at the moment its twice per month. Current personal moan...

I think the issue here is arms length, irrespective of political hue governments like to be seen to be 'doing something' and I dont think think the arms length set up would survive one government, let alone a change of government. The big problem the railways have is that the investment cycle...

An example: Potters Bar to York, two possible journeys: Potters Bar - Kings X - York or Potters Bar - Stevenage - York, maybe with another change at Peterborough. Timewise this seems like a borderline case So what is the furthest point from London where doubling back is quicker. (this assumes...

Given the 68 noise issues, small fleet size, the fact that they are really an unpowered EMU which cant be easily reformed and potential reliability problems no one will want them, but they may get pushed on to an operator. Which brings me to the conclusion that they the lightest achromatic...

But then it will be a millstone around the taxpayer neck. What advantage would state control bring? Passenger operations are a mess with 4 ToCs already under state control, and one or two others who have escaped by the skin of their teeth (Avanti?), so bringing all passenger operations back...

Is freight a problem? Most passenger services require subsidy, and the current system isn't working, so yes, nationalise, but would freight services improve if say GBRF were to be nationalised, or would the intention be to subsidise to encourage mode switch. In that case however those subsidies...

These are other rail issues, yes all part of the bigger picture, but just because one bit is broken isn't a reason to not try and move towards a less fragmented system. TPE with their recent problems are good example of what happens when you have a lot of different types of rolling stock, all of...

Taking that to it logical conclusion you could even have a 'fake' steam train. The ultimate problem however is that the company obviously feel that they dont have to abide by the same rules as everyone else, and it wouldn't matter what rolling stock you used they could probably find something to...

To me this could be a big gain. We also need to avoid situations like the TPE Mk5s. No more micro fleets. Commonality and interoperatabilty of rolling stock needs to form part of all future procurement requirements, even if this results in higher unit cost. It gives both short term benefits as...

On several recent visits I noticed there appears to be room, and its probably an easy win.