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Having spent four nights in MH recently whilst walking the coastal path, and being in a hotel within sight of the station, I can safely say that the idea of it being a destination where railtour passengers could get off and spend a few hours before boarding for the return journey is somewhat...

It was somewhat tongue in cheek, but apart from addressing it appropriately and similarly closing it appropriately, I think the text in between is very clear, simple and unambiguous.

"Dear Appeals person short of a brain cell I refer to your rejection of my appeal, reference X, and wish to make a second appeal. The ticket I had is an Adult nNetwork ticket, zones 1 to 5 priced at £11, which does not require a photocard. The wording on the ticket "16-18 years old Must hold...

More "so Circle Line", as the grab poles on underground trains match the colour of the line they operate on. Of course, there is a problem with the S stock, as it is used on 4 different lines, so short of having different colours throughout the carriages, or each pole having coloured stripes...

So steps leading up the platform are described as an informal sitting area. Really? Who wants to sit on steps that will have had muddy feet and goodness knows what else on them?

It wasn’t wise to email them before you get a letter, but what is done is done. It’s very unlikely you will be charged with fraud. What is interesting though is that you were stopped before going through the barrier, so didn’t actually travel with the fraudulent ticket. So I’m not sure what...

You should see an edit button if you click on the three dots at the foot of your message. If not, report the post to the moderators, ask them to delete the letter and then reupload a redacted version on a new post if easier.

You may wish to delete the letter and reload it with your name and address hidden.

Interesting. I’m surprised that offering off peak tickets at a 40% discount if booked 3 days in advance was judged to increase overall revenue - presumably analysis showed it did, else it would have been withdrawn a long time ago?

And likewise, at a major insurance group we discovered that someone had been convicted of a offence prior to joining and had not disclosed it in their application. They left the following day and have not worked in the sector since. Had they disclosed the conviction at application stage it may...

The comment about passenger numbers slightly lagging the prediction recently is worth exploring, by looking at the graph attached. It shows that in recent months demand has increased to a point whereby it is now matching the prediction. The question is whether a further step up in numbers is...

Have you, at the very least, checked that when you stated that you were free of any criminal convictions in your application that there is no ongoing obligation before you start to notify them of any change?

I’m not sure land and property agreements will hang on the opportunity for a bit of free rail travel.

It’s all been confirmed and announced for a few months now.

By GWR station do you mean one that they operate, or one that they serve? If the latter, do you have to include Pembroke Dock?

Their gofundme appeal appears to have stalled. I’m sure their solicitor was thrilled that they publicly expressed their dissatisfaction with them too. And they complained that a decent solicitor cost more and wanted 10 hours of fees up front from them. I would too from those two! I note that...

Agree, this has been a very interesting thread in terms of what a TOC (at least one of them) will do if challenged about the amount requested where there is no longer a risk of prosecution.

And which they deny in their rambling video, without giving any indication of what might have caused the press to suggest that they are.