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I suppose the key issue is proving I was allowed to travel

I see thanks. I presume maybe they would alter the fare due the. If the incorrect one was given or else in theory staff could just charge what ever they fancied.

Thanks for your appeal has already been sent unfortunately but essentially it just focused on been given permission to travel by two authorised member of staff. If that is rejected which I presume it will he I guess my next course Of action will to argue the fare amount was incorrect as per...

I did email Chiltern who just referred me to the appeals people. I don’t know if Chiltern has ever used discretion is resinding a fare before Side note but on the appeals site there’s emojis on the page you have to pay the fare, two of which are a monkey and a broken heart. Really hope it’s due...

I’m not too versed in this world but my understanding is I’m not being accused of not buying a ticket more not being able to produce a valid ticket when asked. I could easily prove I’ve bought a ticket but I could not produce it due to the app not working

Not on the ticket but I have emails, bank statements etc

Yeah I have the ticket ( or not really a ticket as I found out) in “ my journeys” it just won’t download. Keeps saying that the tickets “ aren’t ready”, been waiting a long time for them now!

Well I would have thought so. I suppose the flip side is you could go around showing a screen and get multiple trips out of it. Common sense would say I hadn’t though

It is yeah

I don’t want to do anything yet until I hear from Chiltern/Appeals service.

I was stating In London for a few days. My PIN arrived by then so just bought a ticket as normal

Thanks! Yeah I don’t feel too lucky hahah

Yeah so I was given permission to travel at leamington and tried to call trainline on the platform, I was asked to stop the call and follow the inspector You’re right about getting written permission though or else I suppose everyone would just say they were allowed to travel.

Thanks for the reply. It was the 11.28 so I would guess off peak. I was not aware of this rule

Thanks for reply. In terms of rudeness I would mos certainly say it was indeed rude.

hello all, First post so do apologies if I’m wrong section Etc Last week I bought a ticket with the train line app from leamington to Marylebone. When I got to the station I tried to download the tickets but the message I got was “Ticket not ready now. Please try later” I told the guy at the...