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The inline do a Ticket Alert available on the link below. I found the VT one told me a week after I had bought the tickets.
http://www.thetrainline.com/ticketalert/?utm_source=Affiliates&utm_campaign=text&tduid=d6bacc9c1546d528fc60c8cd0a8e1968
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.