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As a Liverpool St commuter for almost 20 years, the last 7 being from Prittlewell, I can easily summarise the Class 321 experience on the SouVic line in one not-so-nice word. I'll leave it up to your imagination.

Appreciate the responses to my question. Thought that it may be logistically difficult for any kind of preemptive solution to the delays that happened. I know that as a former commuter of 15 years going into London Liverpool St, being told by your train operator, after turning up trying to get...

Wouldn't it have been prudent for GA to have some kind of contingency in the form of a bus service if the works had overrun? This is the only point of contention with GA I have over the issue..

I really hope that their East Anglian Rail Prospectus is implemented. Need some better infrastructure in this part of the country.