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  1. M

    Delay repay or refund on a half used return ticket

    Hi, I'm hoping someone can guide me to the correct path for getting money back on an unused portion of a return ticket. We were traveling into London today on the line from Twyford to Tottenham Court Road. We woke up to the news about the derailed freight train, but the Elizebeth line was...
  2. M

    Should the railway's powers of prosecution be limited?

    Mod note: moved from thread Ticket office closed, machine out of order, evidence ignored After the post office prosecutions debacle, you’d think there would be more checks on private companies taking people to court.
  3. M

    Overcharged at Paddington ticket machine

    I was travelling back from a trip to London with the family and we needed tickets for Paddington to Twyford. This was about 2PM so I pushed the Station Finder, found Twyford and selected off peak single tickets. We have a friends and family railcard so I added that. All looked correct on the...

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