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My experience claiming on split tickets (but paper, not e-tickets) is that their first response is to pay based on the value of one of the tickets. After an appeal they pay some more to bring it to the correct amount. My claims and appeals are made through the automated service. I fear getting...

See also Gare de Lyon in 1988 - 56 deaths. As at Winsford, there were other factors, but an unnecessary emergency stop was the first cause.

There was a wonderful spell a few years ago when Virgin couldn't cope with all the claims they were getting and just sent a £50 voucher to anyone who wrote in.

My route last October (also to Syracuse) was: Day 1: Morning Eurostar to Brussels Train to Köln Sleeper to München Day 2: Train to Bologna Train to Roma Sleeper to Syracusa Day 3: Arrive late morning The schedule allowed time for meals at change points (most of the trains have limited...

And I believe the Pomona Docks were so named because they served the apple trade.

When I renewed my 3-year senior railcard recently, it took the full five working days to arrive. Previous cards were delivered the next day. And (OT) they didn't send me a reminder to renew. It's not surprising we're seeing so many passengers with discounted tickest and no valid railcard.

It seems that in this case a ticket has been presented and scanned in error, and then marked as used in some database. (1) Shouldn't the scan have detected that the ticket wasn't valid for the train, and therefore not marked it as used? (2) In any case, should the inspector be able to cancel a...

I travelled to and from Sicily in early October. Out via Belgium, Germany, Austria. Return via Switzerland, Germany, Belgium. The only checks were at London (outward) and Brussels (return).

I think the big gaps are other seats, unreservable for social distancing.

The group was attracting huge amounts of spam from drug dealers. Google apparently decided they couldn't cope and have removed access to it. This has stopped the spam. As noted above, you need to find a Usenet client and server. I use Thunderbird and Eternal September (both free).

I once got into a similar black hole (from which there's no escape) with Trainsplit. I think the answer is to clear their cookies.

My mistake! Thanks for spotting it.

Experiences on the 1215 Manchester to London train today... The incoming train arrived about 1215, with about three train-loads of passengers (at the current reduced levels) waiting on the platform. When we were all settled, there was an announcement that the staff would have to check numbers...

No, I was charged the standard £10 fee. I understood that TPE might have done it for free (if they could do it at all). Doing it at the station ensured that it was done before the original train departed. Should it have been free, even at a station? I think Advance tickets (and especially...

I tried to change the ticket at Euston. As it was bought on-line they can only change it to a flexible ticket. I tried at Manchester Piccadilly. As it was bought on-line they can only change it to a flexible ticket for immediate travel. I tried at Manchester Victoria, where it cost £10. The...

Thanks for all the advice. I'm aware I could go to a ticket office, but was hoping to avoid that. And wouldn't that cost £10 (TPE are advertising free changes)? I will buy a new ticket and then engage with their customer services. I'm sure that in the past I could do it on-line through TPE...

Intrigued by the guard's use of ptdr (twice) I looked it up. Pété de rire corresponds to PMSL (which I also had to look up...).

I have an Advance ticket, bought on the TPE web site (and collected at a station). The travel date is in the future. According to the web site, "You can now change your Advance train ticket for free and will only have to pay the difference between an old and new fare" and that I should "Go to...

No it doesn't appear in brackets, but there are lots of examples (at least in my copy) of the symbol not in brackets. Table 13 has three. Sometimes (when a through train uses a different route from the timetable), the symbol is also used in a footnote. E.g table 44. International tickets...

When did that happen? My June 2019 edition includes the customs house symbol, defined as Frontier station.