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May be too late, but it was 700127

455917+456004+456013

What adjustments do you think would be reasonable?

Normally agency staff looking to spot those who may be vulnerable and try and avoid them accessing the railway.

Absolutely! But sadly your experience may vary.

Definitely can be done in a Southeastern office regardless of who it was bought from.

Has anyone noticed the new Midland Metro livery? The blue looks really smart. Sign of a multi modal consistent brand for Birmingham to come?

On “Cubic” gates you can set rules which, if met, can either Monitor (display a light on the barrier), Alarm (an audible chime, sometimes known as a “child alarm”), Reject or a combination of all these. For example you can reject or alarm all 16-25 ticket holders, or tickets from a particular...

As far as we have been instructed and the internal knowledgebase states, normal season ticket photocard rules apply so they would need a photocard as well as the railcard and the physical ticket. For other season tickets that are railcard discountable (such as Job Centre Plus & PRIV) this rule...

At larger manned stations where I work the help point “Assistance” button goes to the station control room. At smaller stations it may go to a station phone; perhaps a mobile or in a ticket office, or redirect to a bigger station with a station control room. If unanswered it goes to Control. The...

A train from Ashford to St Pancras departs at XX:16 taking 38mins. A train from Ashford to St Pancras via Dover & Faversham departs at XX:15 from the adjacent platform taking 2hrs 55 mins. They’ll both be on the adjacent (island) platform at the same time. If they were both advertised as St...

Yeah I did think that it’d be very tricky to determine that. Thanks for your reply, I’m glad my interpretation was wrong.

That’s really helpful thank you. I think perhaps it just poor wording on the part of whichever source feeds the TIS I were using. The wording is in my favour as in this case I am the passenger!

The fare conditions on my TIS for a Super Off Peak return (restriction 9F) say the following; Is my interpretation of this correct that you cannot choose to break your journey overnight, that you are only able to do this if the timetable does not allow the journey to be completed in the day?

Thank you very much!

Morning, Bit of a random one but does anyone know what the single adult fare is between Newcastle's Haymarket bus station & Berwick Upon Tweed railway station on the X18? Believe the 1408 departure on a weekday is direct. Thanks in advance

Who have you heard mixed reports from? Perhaps they are getting confused, as travelcards in the traditional sense (inboundary travelcards) have never been valid at Ashford. You can, however, buy a travelcard from Ashford (an outboundary travelcard) which includes one return rail journey between...

Charging a fee for credit/debit card usage has been illegal since January. See link

The money is there to be earnt! Last year I took £11k in overtime & enhancements as an Area GP Relief Station Staff, and that wasn’t unusual amongst my colleagues either.

That is a “U fare” valid like a point to point ticket from a National Rail station to an Underground or DLR station. I believe this is the fare you should've been sold.