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Seems to have been down/overloaded for much of today. Did anyone check if it could cope with servicing a high volume of enquiries at crucial times as well as generating all the Teletuby-like graphics and adverts. It's stupidly simplistic rather than intelligently simple.

Does anyone know what has happened to the advanced journey planner? I used to be able to generate a pocket timetable for NOT to STP & KGX which included where a change at EMD or GRA would be practical/quicker than the obvious service. e.g. 1625 STP-DBY change at EMD, or 1630 KGX-NCL change at...

A lack of information for/communication with the passengers seems to have been a recurring theme with those who have been interviewed. People will put up with an awful lot, even become understanding and helpful, if they know what is happening to them. I don't think that general passenger...

I agree with pretty much everything everyone has mentioned above (especially the comments about the Quiet Coach), but I'd like to add: 1. Filing nails on the train 2. Applying make-up on the train The first because I think it's a bit gross to abrade bits of yourself all over a public...

0828 NOT-STP on Monday 28th September. There's a special send-off starting at 0815 before the train departs. 08.15 Event starts – all guests meet at Nottingham station 08.21 East Midlands Trains first refurbished HST arrives at the station 08.28 Train departs...

The link was personalized/unique and when I click it it says words to the effect of thanks for your answers this survey is closed. The survey was very much about trade-offs. It took the price of the ticket for my journey (in this case an off-peak standard return) and presented two options at...

Hello I got an email today inviting me to take part in an online survey, "The Department for Transport is carrying out research amongst train customers looking at people's views on the next generation of trains - particularly what types of features would be of the greatest value to...

I took the 1630 from STP instead of the 1630 from KGX. Happy to report that this EMT service is running on time and isn't even very full. Come and try the MML, compared with ECML it's slow, twisting, bumpy, and the trains are either noisy 222s or "charming" (i.e. old) HSTs. But at least the...

For those who are interested EMT have published their August stakeholder newsletter covering: Dec 09 timetable (improvements for Cromford, Whatstandwell, Aslockton) Train refurbishment (HST and 158 ) First Class lounges (Nottingham, and ticket access) Derby station refurbishment (nearly...

I think that they are nearly all done on the Dec 09 timetables now, see the announcement in the EMT Stakeholder Newsletter: http://www.eastmidlandstrains.co.uk/NR/rdonlyres/DCEE4BE6-0B81-479E-977D-4550F4618BA7/0/ImpactIssueFive.pdf The changes to the Matlock and Aslockton services were out...

It's good that you wrote. I doesn't matter what style one uses for the feedback (as long as it isn't abusive), just as long as one gives feedback and it conveys the key facts. It would be interesting to learn if you get your money back. Or if you have to write again in a more formal...

Yes, if anything EMT has a disincentive to make good connections because the couple of existing connections that do work show up their NOT/STP service on the MML to be slower than ECML NOT/KGX via GRA. I offer you the 1630 from KGX which via GRA gets you to Nottingham at 1822, or you could...

Thanks to a couple of long train journeys I've now had a chance to read the RUS cover to cover. And it's very odd because despite being a Network Rail document (they who look after the track & infrastructure), the majority of their recommendations are to do with rolling stock. Now I am a)...

Network rail has published the Draft Route Utilization Strategy for the East Midlands including the Norwich Liverpool route http://www.networkrail.co.uk/ At the moment it is listed directly on the Network Rail homepage (if it gets moved off look at the RUS sections on the left-hand...

I think that the TOCs only have to consult Statutory and otherwise properly constituted bodies like passenger associations. But if you ask nicely they might put you on their stakeholder consultation list - I did and EMT kindly sent me their consultation for the Dec 09 changes. As I said...

The problem with being a passenger is that one only gets glimpses of the whole picture based on the trains one is on. I take the 1745 Grantham-Nottingham most days, its ex Skegness and all through the summer it has had three cars rather than the usual two. Full of happy holidaymakers and...

Hello A post out of idle curiosity, prompted as I sat on my regular 1630 from KGX looking at a Class 91. Are they ever operated blunt end first? Wikipedia suggests that, "An additional requirement of the design was that they could operate as normal locomotives. This led to a second cab...

I usually resist making a flippant posting, but this is one with a point; please forgive me. "When the cranes go up in Lincoln you know the property boom is over." This is what the head of development for one of Lincolnshire's economic agencies told me four years ago. What he meant was that...

I was told by a senior TOC executive that there was considerable polictal pressure because the transfer of 2221xx units to EMT was needed to support the new Corby service. The new Corby service had been a cause championed by the local MP.

Perhaps if they're doing an ORCATS raid they don't actually need to run a reliable service? How are the revenue splits calculated? Does PPM matter? Is there such a thing as PPM for Open Access? I did wonder if my NOT-LON Any Permitted season ticket would be valid on HT. No one checked my...