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Just to report back on this.
I have now been told that my refund has been agreed and will land next week.
I emailed the sales support address and took the approach of full disclosure of the delay repay request. It wasn't mentioned in the subsequent exchange so either it was ignored or they...
Thanks for the replies and I get the point being made.
I purchased the ticket from the EMR website on click through from nationalrail.co.uk so I believe I did at least address it to the right target
I see there is an email address sales.support.eastmidlandsrailway@trainsfares.co.uk for...
I am trying to decide how to respond to a rejected delay repay from EMR and would be grateful for opinions.
I was travelling on a super offpeak return from St Pancras to Loughborough. Due to a person being hit by a train north of Leicester , the train was held at Market Harborough. As my day...
You'll need to be a bit more specific in asking which other line you want to get to. But the new ticket hall is the right answer to very few questions.
This link may help https://www.buzzfeed.com/bkjmiller/how-to-win-at-kings-cross-station-and-not-be-take-a0ii
In similar vein, a tip I followed was to use new plastic wallet, because the wallet gets dirty over a period. It made a big improvement , whether the reasoning was correct or it was just better luck I have no idea.
No problem on the southbound lowlander at any rate; 20 early at Kings Cross despite an hour at Edinburgh rehousing passengers booked in the faulty seating coach; conveyed in the lounge car to Edinburgh and then transferred to beds in the Edinburgh portion.
I see that Oddbins and the bookies at the corner of Duke Street Hill/Borough High St have both closed. Is some work planned at the front of the station ?
It feels like a complicated version of the old southern night mail trains which ran until the late 1980s , with a half coach passenger accommodation . Other than in exceptional circumstances there was plenty of room.
Well clearly not no one, because I didn't find the message in your screenshot and found conflicting information in the afternoon. In the end I didn't travel, but that decision was not because of the quality of information I could find on SE trains.
The sooner rather than later message was in...
Thanks, that is interesting, and I agree it supports what you say. However...
I didn't take a screenshot of my information but I can assure you I didn't invent it. I was looking about 10-11 in the morning, when there was no information not to travel. The advice to travel sooner rather than...
I kept a fairly close eye on the website and it most definitely was not the message.
In mid to late afternoon the message - for the Sevenoaks and beyond services at least - was to travel as soon as possible, which with the benefit of hindsight turned out have been the worst possible outcome.
Yes, looks good.
Though on the downside I was a bit put out to discover that it only stays open for eleven days before yet another full shutdown of the southeastern side, and the same again the following weekend, when will it end ?
Passed through today, some of the space used as contruction work offices underneath the Charing Cross lines have been turned into a small temporary ticket office, as a result of the lower concourse being closed until New Year.
I split payment between two cards once, paying at a manned southeastern ticket office. The transaction went fine, but when I had to ask for a replacement ticket because the magnetic strip had failed, they were unable to reissue it. It took some time to trace the block on the replacement...
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