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So, success! (insofar as being £142 out of pocket for a silly oversight is success).
Finally got a response this morning to an email I sent on Saturday night. They've accepted my offer of compensation and I paid over the phone this morning.
Thank you all for your help. This forum has been...
Thanks DaveNewcastle for the advice.
I actually did this on Friday afternoon so finger crossed I get a response. Admittedly, I haven't apologised in any of my letters/emails/phone calls to them - I've just offered to settle and asked how to.
So, just to be absolutely clear, I should not...
Thanks all for your help here. Much appreciated.
Yeah, sorry, Friday 6th February
When speaking to the agent he suggested I could write in with an offer to compensate them for the ticket (£22.40) and contribute towards their processing costs (they're seeking £120 in the summons). I did...
Hi all,
I was served with a court summons last week following an incident (expired National Railcard) on 4th November. A court date has been set for Friday 4th November and my attempts to settle this with GTR have been excrutiatingly slow. With the court date a week away I feel that I'm running...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.