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I've just looked up, almost double the travel time... but if you got a nice seat, and knew it would plod along... In the course of looking up I found that Chiltern has to adjust the timetable in the autumn because of leaf fall. Nothing says "I live in a nice part of the world" like the trains...

Meanwhile an entire train load of people groan when they check the time and see no money is payable...

I occasionally find myself travelling to/from Didcot Parkway with work. After a recent contretemps with a guard over the validity of a ticket (https://www.railforums.co.uk/threads/paddington-has-its-own-rules-but-what-are-they.267743/page-3#post-6774228) on the fast train from Paddington, and...

This is exactly what I did. From platform 9 to platform 2, at my normal pace and not trying to get past anyone with luggage. I walked the full length of the 6 carriage (by necessity as it was a full service) and had two minutes to spare. Someone less mobile or with luggage might have struggled...

This evening my lner service from London arrived into Edinburgh six minutes late, turning a valid 15 minute connection into an invalid 9 minute connection with the next service to the destination on my ticket not for another two hours thanks to Scotrail timetables. 100% refund of a 3 figure...

Don't get me started!

Hello everyone, Just a note of thanks for all your advice on planning a trip with passenger assistance, which we've just completed. I'm glad to say it all went really smoothly. He got to Newcastle early so was taken to the F-C lounge for half an hour or so and then brought right onto the...

Thanks - this will tell you how often I go in there! I will edit my comment

I’ve taken Lumo between Edinburgh and Newcastle quite often, most recently on Saturday. There have always been “green lights” above seats but you could reserve via gwr also. Once I had a whole carriage to myself, but that was a day when the line between Newcastle and Darlington was closed...

Thanks again for your comments, having discussed it with him we are going to go with Newcastle mostly because the LNER service is somewhat more reliable than Grand Central! I've also found out that someone else has offered him the use of a wheelchair for the days away, which may come in handy...

Thank you so much for this! I'll chat with him and see what he thinks, knowing that the station has wheelchairs is helpful as he doesn't have one. Do you have any idea what the provision is like at Sunderland? He actually lives there, but just a 2 minute drive from a metro station so can...

Hi all, The short question is: what are the actual mechanics of Passenger Assistance, as in, what does the passenger needing help do on the day? This would be at Newcastle and Kings Cross. The context: I'm off to The Oval with my dad in September. We've done this many times, I get on the...

Mrs Nitten's response when I messaged to say what happened? "This is why I drive".

Thank you all for the replies and discussion. I should clarify I am not (and never was) seeking any sort of refund since I did get to Edinburgh more or less at the time I expected. My question was motivated by the comment "this happens often with LUMO" from the platform staff. I think the reply...

This is now my thought. It's only because I had quite a lot of time to wait that I went into the hotel bar and kept my eye on the NR app. Otherwise I'd have been on the platform with coffee. But, if one cannot trust the NR app (which the rail companies tell us to use; Scotrail's own site...

Not a dispute as such - though it could well have been - but perhaps people can provide a bit of clarity to what happened to me yesterday evening. I held a LUMO Advance ticket for the 1849 from Newcastle to Edinburgh. I arrived at the station about an hour early and, seeing that the National...

Surely you’re correct and it applies only to the departure from said London terminals? I mean, how is a passenger - lets say me - supposed to know if the next LNER service started in London or Leeds (or Doncaster?). Such details are not given on platform boards.

I had a paper ticket bought at the ticket machine at Newtongrange station. Not sure a barcode ticket is possible as I was crossing London. Interestingly, the guard also said (in my “round in circles” chat) I should have checked with the train manager before boarding. I’ve always thought the...

Given that if one flies from Westray to Papa Westray one receives a certificate for being on the shortest flight in the world, perhaps a medal ought to be minted for you hardy folk willing to travel from Aberdeen to Penzance in one go!

Which is sort of the exit I was hoping the guard would take when faced with the ticket validity evidence on NRE. Your experience possibly aided by your origin being Aberdeen - maybe if it had been, oh I don't know, Keith, the story might have been a bit different. As might mine have been had I...