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IIRC Southeastern's REOs have been granted some quasi-police powers, akin to those held by PCSOs, and (again IIRC) a PCSO can legally "detain", by force if necessary, until a constable arrives.

I disagree. These passengers were delayed due to being misdirected onto a train that wasn't displaying its correct information. The delay was no fault of the passengers. It's good that the train staff took action to mitigate the delay, but it was still clearly the railway's fault. I would...

Another theoretical, or perhaps not so, question: what about overseas visitors who whether by accident or design travel with no/invalid ticket? I'm British but now live in the USA. I have no intention of travellng on a British train while visiting without the correct ticket, but if by some...