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Yes, if one or more tickets has no break of journey restriction, but my point was just the terminology and meaning of the word journey. If you had an advance Edinburgh to Newcastle and one Newcastle to York there’s absolutely nothing wrong with buying them with 2 hours gap in the middle and...

I think we would be better to align the terminology and stick with it. What is a journey? If we are to accept as per the NRCOT that we may use more than one ticket for a “journey” but we accept that you are not allowed to break your journey on advance single tickets then we must also accept...

And how does the average passenger deal with this?

I’d assume feedback is really important, so what specifically are you finding you can’t do with the new one? 1771598293 Which is why it’s nice to use the forum one as the additional money can be used for the upkeep etc.

The easiest thing to do is ask the operator to endorse travel with both tickets for 1 person. This could be social media team, station staff or ideally the guard of the service they want to catch. There will likely be a crew change along the way so them just letting you travel could cause a few...

Agreed, unless the railway’s view is different and the appeal panel don’t know the regulations or have had so little training they just assume the railway is always right in which case it largely doesn’t matter what it’s about.

There have been talks of some open access operator running a Sheffield (or further afield) to London via Worksop and Retford using the line between low and high levels at Retford for some time. I’m not sure what the latest is on that, it would be quite useful but there’s already an hourly...

As 185143 says, LNER have this policy and they’re quite happy to remind people of it. EMR will also refund or part refund for this, and I think several other operators will consider it if you had a seat booked and were unable to use it and couldn’t find another, I suspect XC won’t be keen to do...

I think this is all that is needed here. You pay to travel on a service or services, seat reservations are free so there is simply no way they can charge you for a seat for your bag in the same way that they couldn’t charge you for a seat for yourself. Of course the regulations already noted...

There are ways to access historic running data that may not be immediately obvious or available to most members of the public so telling us the exact XC journey would at least get you that result, though it might not help in this case.

Quite. I thought I had a day off for yesterday (turned out to be busy in the end) so was going to look at something like this, over £50 now for the East Mids and the map isn’t as extensive as the 3 in 7 one either.

I find it interesting that GWR have brought up the NRCOT 9.2 part in their little anecdote about a previous case after it was mentioned here. Makes you wonder if it will be possible to find the original documents regarding that case doesn’t it.

Ok, I’d be more likely to reconsider the approach if they did. I certainly wasn’t an early adopter of e tickets and given the option of paper tickets I’d always considered the ticket office to be the place to go for anything from day to day ticket purchasing to (crucially) those slightly out...

See my other comment about it taking half an hour to issue a ticket in my nearest ticket office. Add that to my (completely unrelated in terms of ticket) inability to get anyone at all to issue me a (valid from the station I was at) day ranger ticket today at major UK city stations and you can...

There’s no detriment to the purchaser either (if they’re happy with the type of ticket stock it will be printed on) so why not help a member of rail staff instead of just their employer? I can understand some perhaps wanting to see more of the ticket, as for scribbling on it that’s just...

Indeed. They always have done despite the trend transport minister making it clear that it should be paid. Completely ignored and of course they’ve got away with it for nearly a decade because it is the railway and therefore no actual regulations apply to it.

Of course they are. Who is going to stop them?

That’s something that the automated system can’t handle at the moment, it would have to be read by a human which is much slower. It would also result in more (correct) payouts which is something the railway won’t actively try to achieve for obvious reasons. We’ve done all the arguments about...

You could, before you board, ask a guard of a service that doesn’t stop there if they’d let you travel, the worst they can say is no, but as Alistair rightly says it’s not permitted by default.

From experience this generally happens when things get retimed without any real consideration for consequences, but I think it’s very rare. The one time I witnessed it first hand (not my seat but the opposite table of 4) had come from a train doing a Cambridge divert. I believe one group of 3...