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I'm generally sympathetic to Labour, but I suspect that there must be more to this than meets the eye.

I'm curious about how this all worked! I'm imagining railings at the top of the stairs, preventing direct access from the stairs to the platforms (unlike today), so forcing passengers into the ticket office. Then a sort of Berlin Wall running between Platforms 4&5 and 6&7. Was it like this, or...

Best solution would be to get rid of the ticket barrier. It's a horrible bottleneck.

Unfortunately the 292 is pretty unreliable these days. A pity, as it was a brilliant service 20 years ago (when it was still the 192 and ran through to Birmingham).

More ghastly flimsy rubbish that won't open the ticket barriers.

I remember catching a 9 carriage train at Rowley Regis, on the stopper to New St, around 1989. Yes, genuinely, 9 carriages, made up of some Modernisation Plan DMU still trundling along. Of course, progress in the 35 years since means than 2 carriages is now a luxury across much of Wales.

Today was the 3rd day since the start of November with a severely disrupted service between Shrewsbury and Wolverhampton. What a pathetic excuse for a service the railway provides.

This is all internal operational trivia. What other industry responds to its customers in this manner?

Probably best to drive next time. As a paying passenger, you are nothing more than a nuisance. The railway doesn't want your custom. So don't give it them.

It would help if passengers could spread themselves out a bit. All those people crowding into Euston on a Friday afternoon, when there are trains carting fresh air in the Highlands, are hardly helping matters.

I'll often pop in there when I'm changing at Crewe. I really don't see the problem with the place - it's fine as it is.

Accepted, but if no-one in authority is policing those rights on behalf of passengers, then in practice the rights do not exist.

An alternative view - operator-specific tickets are cheaper because they come with greater risk. If the customer had purchased an open ticket then the issue would not have arisen. In other words, you pays your money and you takes your chances.

Related to this disruption, one of the rail replacement buses clipped the low bridge at Albrighton station on Friday, as reported in the Shropshire Star.

Maybe "Super happy fun bus"? I doubt that the name is a major reason for negative passenger attitudes.

As far as I am concerned, the handful of direct trains was an irrelevance. Work colleagues going to London continued to drive to Stafford or Warwick Parkway. The slow crawl to Wolves, and then onto Coventry, was not attractive.

Alternatively, if these passengers had bought open tickets, then there wouldn't be an issue. You pay less for operator-specific tickets because these products come with greater risk.

Is it really? A much more vocal theme on this forum is that we could reach railway nirvana if only we privatised everything. Witness the barely disguised glee every time something goes wrong at TfW. But nationalisation doesn't have to equal micro-management plus austerity. Other models are...

It will be quicker to drive. (As well as cheaper, more comfortable and door-to-door)

If it's been a problem for 35 years, then not complaining is clearly not working.