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Excellent, thank you, that is very clear

Does anyone know please whether it matters what ticket you already have, in other words can you buy the upgrade if you have a standard class advance ticket?

Thanks, it's good to have the additional option

Morning all, I'm travelling from Leeds to Stockport today, my normal tickets for this are West Yorks MCard Zone 1-3 + Mirfield to Stockport return. I'm wondering whether, with the current engineering works, there is an easement that allows travel via Sheffield on a Mirfield to Stockport ticket...

Thanks all, i have emailed TPE mentioning the Ineligibility for Delay Repay. It's not going to be a large amount this time, but I didn't want to be in this position if there's a delay that's longer/on a more expensive ticket.

Hello and thanks for the replies. Yes, I was on a train that didn't stop at Mirfield. I was under the impression, mainly from discussion on here, that PTE tickets were treated the same as rail seasons in this respect after the change to NRCOT. I can't find anything in the current MCard T&C...

Hello all, I've been trying to obtain delay repay for a journey from Stockport to Leeds, where I used (a) the return portion of a Mirfield-Stockport Off-Peak Return plus (b) my annual West Yorkshire MCard (zones 1-3, which covers the Mirfield-Leeds part). Transpennine Express (whose train...

Bradford Interchange to Leeds: roughly every 15 minutes in the opposite direction, but towards Leeds the 4 trains an hour are within 32-33 minutes leaving a near 30 minute gap

Indeed it is. All good so far.

Many thanks for the quick replies. I will probably take my chances of it being class 91 + mark 4.

Hello all, I am booked to travel on the 0715 Leeds to London King's Cross tomorrow 19/06/21. I've had an email saying a substitute train will be running in place of the scheduled Azuma and there will be no seat reservations. They say I can travel on that train without a new reservation or...

Good news: the Rail Ombudsman have ruled in my favour and TPE have offered a small amount extra by way of apology. Thanks again for the advice and support.

Oh well, I've done it now. Will have to see what they say.

Well I had another two goes with TPE customer service, with no change. Their latest response mentions that I can take my case to the Rail Ombudsman and states that their latest email is a Deadlock Letter. It's not a large amount of money, but I still feel I have followed the guidelines and am...

That would be good if it happens. As others have said, the Northern timetables are some way short of the return to full service in the article that started the thread. I looked at the service I use to commute to work (Leeds-Bradford) and it looks like a few extra trains just around peak times...

Thanks for taking the time to look it up - I'll try again.

Thanks, I may well quote that when I contact TPE.

Yes, I think at this stage mentioning whether or not the train ran is a complication. I've already had a series of 3 responses from TPE (i) not reading my email and just saying how to apply for a refund (ii) saying they could not refund the ticket for travel on 20 March (even though I'd amended...

Thank you. I couldn't see a flaw in my logic, as I could no longer have used that ticket to travel on 20 March. I am wondering whether to try: (a) a further approach to TPE Customer Service on these grounds (b) if the train didn't run, mention that as well, or (c) go straight to the complaints...

Thanks for the replies so far. It didn't work with RTT changing the date. If someone has access to look it up I'd be grateful. I booked on 17/02 to travel on 20/03. I amended the ticket to 08/05 on 20/03 several hours before the time of travel. On the amended ticket I was due to travel on 08/05...