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  1. J

    Ticket dropped in price over £20.00 two days after purchase can I get refund of the difference?

    Went to the ticket office, just asked for an exchange (with a fee) of my advanced fare ticket on to a different train (from Sunderland for £36). Was told that the return ticket software was down in all LNER ticket offices and that the nearest ticket office that could help was Sunderland. I...
  2. J

    Ticket dropped in price over £20.00 two days after purchase can I get refund of the difference?

    It is an advanced single valid on a specified lner train, non refundable.
  3. J

    Ticket dropped in price over £20.00 two days after purchase can I get refund of the difference?

    Thanks for the replies, I will see what the ticket office says tomorrow and update on the refund. I have relevant screen shots saved now so hopeful on the refund.
  4. J

    Ticket dropped in price over £20.00 two days after purchase can I get refund of the difference?

    Because I (wrongly) thought they go down in price not up, and I thought that they advice advance booking for cheapest fares. I can get them to refund the difference less an admin fee however I think. Also my creditcard has some protection for this type of thing but I will have to read the...
  5. J

    Ticket dropped in price over £20.00 two days after purchase can I get refund of the difference?

    Bought a fixed advance single off LNER from the ticket office on Monday (on the day they came out) using a credit card and now see today tuesday they have reduced the price down from £71.00 to £48.50 by today (Newcastle-London). I'm using grand central for all most of my other festive rail...

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