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Hi. I have an advance ticket from Milton Keynes Central to Blackburn (route 'VWC and connections'. Upon booking, the journey planner gave me a route of Milton Keynes - Stockport - Bolton - Blackburn (with specific services listed). The only mandatory reservation that came with it is for the...

Several of the members of staff I spoke to (including a senior RPI) were well-briefed on the whole 'Zone B/C to Zone D' business, and believe it or not some even used this as a reason to explain why my ticket was not valid. The argument was that as I was travelling from St Pancras (in Zone B -...

Hi. FCC's evening peak restrictions have long been a source of bafflement to passengers. Now they appear to be baffling staff... I am today travelling on a standard Off-Peak Day Return from Bedford to Cobham & Stoke D'Abernon. It is a Network Railcard discounted ticket costing £19.15. This is...

Previously the buses were contracted by a partnership including Thameslink Rail, Luton Borough Council, Luton Airport and NCP. They ran as long as there was a train to take people away from the station at the other end (and frequently longer than this - I once found an Itailian businessman at...

Luton Airport Parkway to Luton Airport departures is 800m. Plenty of airports I can think of with covered walkways/travelators longer than that. And feasible or not, it's a legal requirement.

On a recent trip to Lorraine Chase's favourite place, I found the criminally over-priced FCC bus from Parkway to Airport was delayed by a time in excess of 30minutes. This would appear to be a daily event, with peak time roads to the airport being so clogged that what should be a 10min walk...

On the 2240 from West Hampstead Thameslink to Bedford. One of the other passengers in my carriage obviously thought the same as you - just been Penalty Fared by a team of RPIs. Seldom see them this late, but they are about. No objection to RPI teams on board: indeed there should be on every...

The policies of First Capital Connect seem to be becoming more obnoxious by the day... The latest imposition is that the automated barrier at Bedford (and presumably other Thameslink stations) has been rigged to decline all railcard discounted tickets. Put one through, and it flashes a 'seek...

The excerpt from the manual mentioned by barrykas (whatever its true meaning) is irrelevant in my case at least: FCC's refusal to sell me this ticket occurred at 4pm on a Sunday.

I yesterday encountered exactly the same issue as the original poster (Mike395). The clerk at St Pancras refused to sell me a Bedford-London super off peak return for £9.25 (with Network Card), insisting I must buy the London-Bedford single for £12.50. The manager was called (by the clerk...

The off peak return from St Neots to Peterborough, a journey of 6miles less each way, is a mere £6.00. Can I expect that FCC will shortly 'iron out' this 'anomaly'?

Hi. A Sandy to Peterborough of peak return is £10.00 today. In May, the same ticket was £8.50. Have FCC really imposed an 18% price hike here, or am I missing something that should be obvious? Is the cheapest fare for this shot journey really a tenner now?

Not an answer to your question, but a matter of interest nonetheless: Red Spotted Hanky seem to be about the quickest when it comes to getting tickets from point of order to the station ticket machines for pick-up. I've ordered from TOC websites that have taken the best part of a day to do this...

Not so. The 'call centre staff who didn't know the rules' was actually the call centre floor manager. And I'm yet to receive any apology or explanation from anyone at FCC about why its staff are told by management to behave in a way that breaches consumer law. I take all of this as evidence that...

Had the same problem. FCC station staff refused to replace railcard because I didn't have a receipt (why would I keep a receipt for a railcard?), and said even if I had one it would be a fiver. Called the FCC contact centre, and they insisted it was not possible for a railcard to fade unless...

Hi. Am sure FCC evening peak restrictions have been covered many times here, but the whole thing is so complex I'm going to see if anyone has a simple answer... If travelling on a Bedford to West Hampstead Thameslink cheap day return, to what extent is my return travel restricted between 1630...

Supposed to be travelling Milton Keynes to Kyle of Lochalsh tomorrow, setting off on the first west coast service and connecting in Glasgow, Perth, Inverness. Scotland seems to be out of bounds at the moment. I have three advance tickets: MKC to Glasgow; Glasgow to Kyle; and a few days later...

London Midland is selling tickets at a reduction of 50% on it's LM-only fare, for travel this Sunday on trains it knows it is not running. It says Virgin will accept these tickets instead. How happy is Virgin that I can right now buy a return from London to Liverpool for £16.50 - a fare from...

Can confirm that the outward portion of the said ticket worked last night (a) through the inward barrier at West Hampstead tube; and, after being let out of the tube gate, (b) through the inward barrier at West Hampstead London Overground (the very same ticket). From this I conclude that the...

Thanks John @ home for an excellent and comprehensive reply. If nothing else, I have a defence that should keep the relevant authorities busy for some time, should I ever be accused of travelling off-route! I don't know whether the recent occasion on which this ticket passed successfully...