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Regarding the cultural issue, is there also a bias towards fewer season ticket users, or shorter-period season tickets? Anecdotally, I believe this is the case. I think part of the reason for the pay-when-challenged culture is that it is worthwhile for the user. If "having the cash ready"...

I agree with rf_ioliver in that these problems are computationally difficult, and I'm sure as Carntyne highlights, an experienced controller is highly valuable. It's worth pointing out most of the data points we're talking about (where crew are, crew schedules, train maintenance cycles...

That really surprises me. Whilst I'm sure an experienced employee does an excellent job, and the computational difficult of constraint problems is such that human intuition is competitive with computers, there must be room for computers to help. Timetable planning software could/should be...

The existing equpiment can already cope, e.g. at ELL core stations, if this is what you mean: https://www.flickr.com/photos/56897352@N02/16077620089/ I believe SWT also do this at some platforms (e.g. CLJ towards WAT), which also makes a huge amount of sense. At wapping, the upstairs...

Looks like they should probably have turned auto-announcements off, or updated the system. It would be good if they could change the screens to say "Trains towards x, y, and z" would be a good idea if possible). I'd guess things ran to plan, and trains were signaled the planned way - from Real...

We're talking central London, not the middle of nowhere. It would be interesting to know if the number of people was higher including other passengers, but the previous quote was 50+ passengers - this shouldn't have to translate into 50+ taxis. The quote about having a preferred taxi supplier...

While you and I know this, I'm not convinced that the average member of the public should be expected to know that is the correct behaviour, unless they're told (TfL/ToCs should just document this). The strong message that comes across is that you should always touch in and out. Tapping out of a...

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I find this a little interesting. Usually, train companies avoid publically defining 'usual' platforms, even when they exist/are followed in normal operation. As far as I understand there are only two tracks two towards Central (due to Newport Road bridge), and to the junction to the north of...

I expect the priority was to implement some sort of checking system, and whatever bells+whistles you add later, they will probably need an offline system as a backup. We're also at the stage where the focus is on trying to increase acceptance/adoption, even if the rules were changes to allow it...

Whilst I understand that short term, it hasn't been implemented, long term it shouldn't really be a problem. Storing a database of hashed railcard-registered contactless cards in the portable readers should be relatively easy to do. I can also imagine in the longer term, there might also be a...

Indeed. The most important thing is getting the important information out quickly. If the automated announcements don't do that, all that ends up happening is more English-only manual announcements. If we want to keep the station list, perhaps it should be more efficient. Firstly announce in...

It's probable someone could get away with that at the moment, but it's a similar risk with a paper carnet (although it's easier to get noticed writing rather than tapping, and wet ink is a risk!). In theory, the ticket should be unique and timestamped, so if a passenger from Barry activates...

I've noticed that Arriva Trains Wales have recently launced an app selling tickets. More precisely, these tickets: http://www.arrivatrainswales.co.uk/mobilemultiflex/ Essentially, 12 single carnet tickets (6 tickets each way) that are activated via. mobile. This seems like a good idea, in that...

They have many legal ways to protest. You're right, they're entitled to also choose the civil disobedience route. Y'know, choosing to do something illegal because you feel the laws are wrong or unjust. But then you can't be surprised when you get arrested. The amount of force in the video...

Here's another video from the same protest: https://www.youtube.com/watch?v=wBeg6bhJq-c I think it shows a different person arrested from the sheffield star video. I'm not sure it can be described as peaceful - most, if not all, the incidents of physical contact are initiated by the protestor.

In the OP's case, the intention when boarding at A was to travel to B. But, whilst in transit, their plans changed. Their intention was thus to get off at B to get a new ticket, but if the RPI would sell a ticket, that would save them time, and let them stay on the same train. This isn't a...

I'm going to partially quote the Penalty Fare Rules that Owlman already quoted earlier: From my understanding, the RPIs are going to be authorised collectors, so (a) might apply, and they should be able to sell tickets without a needing to issue a Penalty Fare Warning. But there are also...

So, we're looking for a scenario where a passenger with a disability that is presumably hidden in this context, doesn't know their needs to an extent that the need for the guard to know details of the person's disability outweighs the intrusion caused. I agree this is theoretically possible...

People have disabilities, which allow them to obtain documents to prove they are entitled to discounts. This allows you to evaluate validity without knowledge of the customer's disability. Whether it is legal or not, asking people who have presented you with proof of entitelment about the...