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I shall't post a photo as wouldn't want to get anyone into trouble, but it was a £0 excess as expected. I genuinely had no idea about the inability to excess past the origin on a return. However I am confident that I would have had exactly the same problems and objections from both staff...

Well he sold me it in the end! Ticket says “X/S Flexible”

Oh! I didn't know that, thanks. "they were correct to refuse" - just for the wrong reasons! :-) Is that like how a stopped clock is right twice a day?

So I had the return portion of a Retford to London Super Offpeak Return. I wanted to use it to travel London to Gainsborough Lea Road via Doncaster. Two tales of woe trying to get an excess: 1. King's Cross Ticket Office Got to King's Cross in good time so went to the ticket office: Me: "Hi...

Hi, We are booked on the Eurostar service from Amsterdam to London departing 16:47 on 15th May. I see that this service is no longer available to buy - in any of the three travel classes. Yet the seat map is not full at all. Should I be worried? Anyone know why tickets are no longer available?

Thanks. I see there are also buckets at £76.20, £77.60, £81.60, £82.10, ... etc - does this mean that people have purchased these buckets at a more expensive price than the SSS? Some booking engines such as LNER will only show the (more expensive) Advance on the first search page, and you have...

Looking at Paddington to Truro dep 1304 1 June. Advance Single is £93.60 Super Off-Peak Single is £74.60! Why would GWR load advance fares that are more expensive than a flexible refundable ticket?!

I weirdly now want to visit BPN to experience this - kind of like that Chinese restaurant in Soho that became famous for rude service. Could there be a fun/creative way to frustrate this? If you were doing a back-to-back turnaround on the same service, could you simply stay on board the train...

Seems strange to see a blank wall and all the electrical outlets blocked off! I wonder if they will be replaced?

Hi, My friend informs me that GWR guards have no way of knowing whether you touched in or not with contactless, as they lack the equipment to do so. He is hesitant to upgrade with Weekend First or Seatfrog as a result. I’ve found other London TOC RPIs have contactless readers. What’s the...

I was first to board the carriage, and to the best of my knowledge it's not yet bookable in advance? But yes I suppose he could have purchased an upgrade from the guard on the platform before departure or something theoretically...

Hello from Standard Premium on today's 10:20 EUS-MAN (the first off-peak departure). Standard class is rammed (every seat reserved), so have upgraded to Standard Premium. One consideration that I'm not sure has been discussed - the First Class PA system still plays in Standard Premium carriage...

Me too! I asked the staff, it's a trial, starting next week on the 13:23 ex-Swansea and the 18:48 ex-Paddo in the evening. I'm in K35 (the best seat) if you want to say hello btw :-)

As a follow up, we boarded the 14:20 using platform 3 at Euston via an automated gateline, so no manual check after all!

Thanks, ideally I’d like to take the 14:20 (so not relying on the +/- service cancellation allowance). Mostly wanted to check I wouldn’t be turned back at the EUS platform without a reservation by the Avanti gateline dragons. If I try to book a new ticket (any ticket, even an anytime return)...

Hi, I was due to travel today on the (now cancelled) 16:20 EUS-MAC. I hold a seat reservation for this service and an off-peak return. I would now like to travel on an earlier service, do I need a seat reservation in order to board? Avanti do not appear to let you reserve seats online like...

Hi, I’ve noticed the TVMs at HOH and the Chiltern website only seem to want to sell me NRE Card discount HOH-AYS at weekends? Any idea why?

Clearly there has been much progress, it just seems such a shame that the passenger experience seems to have been forgotten, especially with some of the recent DfT-spec 700s, 800s, etc. Obvious things like: - Seats that align with windows - Comfy seats v ironing boards - Deep overhead racks...

Edit: Found an existing thread - https://www.railforums.co.uk/threads/great-western-railway-heathrow-express-class-387-refittment-and-service-updates.179590/ Mods, sorry, please delete/merge.

Spied one of these outside RDG yesterday, 'ironing board' seat covers removed from what I could see. Is it getting better seats? Or just more luggage racks, etc like the Gatwick Express? Anything better for first class? Or just the same 2-2 seating with antimacassars? I will miss the 1-1...