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Just to clarify a few things:
The settlement you've been offered deals with the ticket irregularity on the day you were caught. Once the settlement is paid West Midlands Trains cannot take any further action in respect of this incident.
There remains the issue of the...
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Transport for London take misuse of Freedom Passes very seriously and prosecution under the TfL Byelaws is the normal outcome.
Unlike their National Rail counterparts, TfL do not offer out of court settlements although very occasionally they do give a warning instead of...
I don't consider the Penalty Fare to be extortionate. Yes, it's frustrating when this sort of thing happens. Consider it a bit like getting a parking ticket or being done for speeding. It feels unfair when you're caught.
The problem is if people are simply allowed to pay the difference when...
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It's unfortuate that your railcard had expired before your return journey and a Penalty Fare is an appropriate way for this to remedied. My advice is to pay the Penalty Fare as soon as possible to benefit from the reduced rate and will make the matter in respect of this...
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Staff cannot take payment using the 16 digit card number or a bank transfer (that's not just on the railway either). The physical card (or Apple/Google wallet equivilent) has to be physically present.
It's a shame you were unable to pay onboard as the matter will now be...
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Altering a railcard is a serious issue and Transpennine Express are entitled to prosecute you int he Magistrates Court if they want to although they will normally offer an out of court settlement to people who co-operate with them and who haven't come to their attention...
SWR will almost certainly investigate your Trainline account.
Normally, there are two possible outcomes:
1. SWR prosecute you for the offence you comitted on the day you were caught. You were caught red handed so if the case goes to court you would be guilty and have to pay a fine, surcharge...
Just to add to what others have said.
Do not send any further emails or make contact with GWR about the case until they have written to you. As you've found out they have not been able to match your case up with the records so there was little point in sending it to them. The other reason I...
Chiltern do seem to have a backlog so replies are taking longer than normal. Also, if they need to obtain data from on;ine ticket retailers then this also adds to the time.
Do not contact them ahead of their initial letter. This is because you don't know what they're going to ask in their letter and you don't want to inadvertently incriminate yourself.
SWR deal with thousands of cases at a time, and I'm aftraid you have to wait for your case to get to the top of...
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To be perfectly honest it sounds as though your case is straightforward so I would wait for the letter from SWR, I know that's easier said than done but solicitors specialising in railway fare evasion are not cheap (there won't be much change from £1,000) in addition to...
This is a reasonable first draft but it needs some changes.
Scrap all of this. You made a deliberate decision to evade the fare. Arguably a professional should know that you can't evade the fare.
Don't ctiticise the staff. This letter isn't the place to do that. You want them to agree to...
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