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I have to say this is a real problem for me for members of my family and the new refund terms since 1st April have been a significant retrograde step when planning trips now. Genuinely I actually travel less now because of this (I mean it affects travelling companions and planning for them...

Oh come on, that was over 15 years ago. It's now 4.5% for third party retailers. The real question is not whether the 4.5% that's given to third party retailers is right or wrong. But do the TOCs when they are selling tickets operate within 4.5% or do they spend a lot more than 4.5% on selling...

There's about 350 TVMs in that, which presumably account for the £53m outsourced.

It's actually down from 242p to 197.5p, which is about 18.5%. At one point it had dropped almost 25%.

The website is referenced in the article you linked to: https://transpennineconnect.com/

I wonder, would any TOC do any of the things you have highlighted TrainPal as doing? I mean frequent sales, loyalty schemes, promo codes, cashback, or similar? Or even prize draws for free tickets?

What particular trip? Do you have a time of the day and day of the week in mind?

It’s all but impossible to use on an iPhone

Using the same dates and times I get the same overpriced results for Partick, Hyndland and Jordanhill to Edinburgh too.

“Adds ticket type codes to whitelist”

I've seen Gmail muddle up time zones frequently. Is this definitely the Avanti part of the email? And not a Gmail summary at the top?

Assuming that it's a Manchester Stations to Liverpool Lime Street Off-Peak Day Return, for Northern only, then it's valid on any train after 09:30. Unfortumately https://www.northernrailway.co.uk/tickets/off-peak does not appear to be written by someone who has a good understanding of how...

What normal tickets can't be bought?

I'm confused. What's your ultimate destination?

It looks like TfL have now extended one of the tube lines to Luton Airport. Anyone know which one? There's also a location called "Luton Airport Parkway DART" (sic) which is an 11-minute walk from Luton Airport Parkway, apparently.

At a guess, because there are no scheduled services to Stromness, it's just selecting the alphabetically-first Scottish station (a bit of a stretch!)

They were, 8.5 years ago. Almost a decade old, now...

I answered this in a few earlier posts: SilverRail supplies the TIS (and journey planner)

Cheeky!

Oh dear. Now an article on BBC News: https://www.bbc.co.uk/news/articles/cddjzgv3zl1o