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Is this right? I've done hundreds of first-class VT journeys at weekends and I've never heard of this. Isn't there even a sign on the kitchen door saying crew only?

That's nothing. Virgin's website has been massively overcharging LM tickets on the WCML for several months. E.g. Crewe to Euston via Northampton after 10am outbound on a weekday and return after 10am on the next weekday: instead of the £20 super off-peak LM return, you're told you have to...

Does the left hand know what the right hand is doing at Virgin? No mention in that link of the first-class lounge at Liverpool, yet, according to their Media Room, it's been opening a week already. http://www.virgintrainsmediaroom.com/index.cfm?articleid=1232

Joking or not, that's all nonsense of course. Like most other Nuneaton residents, if I want to travel to London, I do what I've had to do for years, I drive to Rugby or Coventry. Some people may have the luxury of being able to waste an extra hour on the train, but many do not. Going North...

A fair summary Yorkie. I've been reading these boards for only a year or so, but what I quickly realised was that a lot of postings are actually from railway staff who have, how shall we say, "gone native". Whereas the advice that comes from railway enthusisasts seems to be much more...

Not quite. Where someone thinks a "rule" is unfair and should be challenged, they can choose, if they wish, to advise on the best ways to circumvent the rule. And I see some people have done exactly that by suggesting buying a ticket from the previous station.

The problem with "I'm sorry SuperVoyager but this simply isn't the case! Please actually research before you post." is that it is emotive and runs the risk of being read, rightly or wrongly, with a condescending and patronising tone. Read one way, it sounds quite offensive; read literally and...

I've done this trying to book a Virgin standard class seat, and it works, sort of. When I requested a window seat, it kept allocating seats next to the wall but at rows that didn't have a window, even though I was booking 12 weeks ahead. I kept holding seats until I got the one with a...

The TOCs can say what they want. It's what a court says that matters, and the latter would have regard to such things as Unfair Terms. Hence my question, has this ever been tested in the County Court?

Not really. The court would have to decide what is a reasonable amount of time to allow before your journey as ticket-purchasing time. I can't imagine a court deciding this is anything greater than the target time published by the TOC.

Has this policy ever been tested in the County Court? The conditions of carriage regarding penalty fares allow you to travel if there are no ticketing facilities in the station. If the TOC passenger charter says you should be able to buy a ticket in x minutes, and you arrive x minutes before...

In my case, it's the hugely increased journey times that have forced me back to my car for many journeys. NUN-LIV at the times I need has risen from 80 minutes to 2 hours. Factor in the time getting to/from the station each end, and the car is now much quicker.

It's interesting that the 0.6% drop in revenue compares June 2007-March 2008 with June 2008-March2009. I travel regularly on Virgin, and my own anecdotal experience is that passenger numbers were considerably up last summer and autumn, and dropped dramatically after that. In fact, on umpteen...

It's too simplistic to assume it would reduce revenue to price Off-Peak Singles as half of Off-Peak Returns. I've frequently abandoned the train altogether because I only wanted a one-way ticket and it was too expensive. Result was lost revenue to the TOC on an underused service. The...

To answer my own question... A very helpful lady in Burton-on-Trent ticket office took time out to contact her head office to find out the answer and asked me to call back later in the day. She was advised that she could sell these tickets at 1.5 x Standard. Apparently she has to go into...

I want to buy a first-class single ticket from Chesterfield to Bradford Interchange. I think Northern Trains sets the fare for this station combination but they have set only standard-class fares. I was advised by Passenger Focus some while ago that, in such a situation, the correct...

Was there something dodgy going on here? Last night (1/1/09) I was returning from Euston to Nuneaton using a £15 London-Midland only Super Off-Peak. I planned to catch the last possible LM service which was the 19:46 changing at Northampton and at Coventry, getting into Nuneaton at 22:02...

And that's even with Virgin trying to flog mobile phone tickets on that route for £1 each. No doubt the newly introduced £5 Advance tickets are designed to put bums on seats so that VHF can be hailed a success simply by looking at passenger numbers rather than revenue or the effects on...

You're joking, right? As a regular VT user from Nuneaton, virtually all the peak-time journeys I currently make are no longer possible. This comes after ten years of receiving marketing material from them -- the last very recently -- telling me how my journeys would be so much quicker next...

I can't find this Virgin service listed in the current published timetable or amendments, yet it appears on the booking websites and allows you to reserve seats. Bizarrely, its first stop is Lichfield TV, which is down as taking 71 minutes, which is impressive for the middle of the night...