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Manchester City Centre free bus 2 / Victoria station

RailAleFan

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Why does this route not serve Manchester Victoria station directly?

Drivers seem as frustrated as passengers with the situation. Dispute with taxi operators?
 
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jfollows

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Stagecoach they operate the free bus have decided to divert all services away from Victoria approach and Todd Street due to the constant issues with taxis blocking the narrow road up. The bend the buses have to take is extremely sharp and pretty dangerous if something is parked badly it just makes matters worse. Add to that the sheer volume of people when there’s a concert on just makes it a pretty serious issue.
 

py_megapixel

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It's because of parked cars obstructing the road past the station.

This one really could do with some action from Manchester City Council. In the first instance by getting traffic wardens in the area, and then if that doesn't adequately resolve the situation, prohibiting access by car altogether. Rerouting buses is a very unsatisfactory solution IMO.
 

jfollows

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You can also walk to Shude Hill Interchange, spend ten minutes wandering around trying to find information on which gate is which and which one is used by the free bus, and miss at least one service until you work it all out. As I did a week ago.
 

py_megapixel

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You can also walk to Shude Hill Interchange, spend ten minutes wandering around trying to find information on which gate is which and which one is used by the free bus, and miss at least one service until you work it all out. As I did a week ago.
For anyone reading this later frantically - it's stop H. If you stand in the middle of the interchange building and face towards the tram stop, it's in the far left corner of the building, immediately next to the exit to Shudehill (the street).
 

jfollows

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For anyone reading this later frantically - it's stop H. If you stand in the middle of the interchange building and face towards the tram stop, it's in the far left corner of the building, immediately next to the exit to Shudehill (the street).
Yes, the problem is that the first time you use it you don’t know this, as I didn’t, but now I do. Not the end of the world.
At least there were plenty of seats once I worked it all out.

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It's because of parked cars obstructing the road past the station.

This one really could do with some action from Manchester City Council. In the first instance by getting traffic wardens in the area, and then if that doesn't adequately resolve the situation, prohibiting access by car altogether. Rerouting buses is a very unsatisfactory solution IMO.
I agree.
Turning the parked cars into tin cans would be a perfectly acceptable solution to me.
 
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JKP

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A failure of franchising as set up. Parking and traffic management should be under control of the combined authority as well as the insipid yellow buses.
 

318266

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Communication appears to be non-existent, especially if you aren't wanting to use 2 million apps to cross-reference disruption information when trying make what should be a really easy +47 connection...

Last Friday I was at Piccadilly, and noticed the "free bus" that I had been vaguely aware of for my connection to Victoria. I assumed, perhaps naively, that the lack of any bus stop diversion notices meant there was no diversion. The bus ran in direct contravention of accessible information regulations in which, where broken, drivers should be announcing a diversion before the diversion occurs. This did not happen, and we were only informed at Shudehill that we were to "get off for Victoria here" along with vague incomprehensible directions in broken English. Unable to comprehend and in a particularly frail state I ended up paying for the tram to Victoria anyway in order to make my train, which I somewhat doubt I'd ever be able to claw back despite the fact said loss is a direct result of Stagecoach breaking the law... such is Burnham's Britain I suppose!
 
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Communication appears to be non-existent, especially if you aren't wanting to use 2 million apps to cross-reference disruption information when trying make what should be a really easy +47 connection...
It is very existent. You do not need 2 million apps to cross reference information

There are two screenshots attached showing it very clearly on the TfGM website and Bee Network app

such is Burnham's Britain I suppose!
I promise you the current political state of the country has nothing to do with why a free bus is on diversion. Whatever helps you sleep at night I guess
 

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mayneway

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Why does this route not serve Manchester Victoria station directly?

Drivers seem as frustrated as passengers with the situation. Dispute with taxi operators?
The main issue at both stations in the city centre is the over-ranking of the taxi ranks at the station and the desire by private hire vehicles to stop and alight passengers wherever they want.
The road past Victoria is narrow, is often crowded with people and there’s a pretty sharp blond bend.

I believe the section of the road is owned by network rail and as such they choose to do nothing about the problems so Stagecoach decided to permanently divert buses.
It’s also worth mentioning that the AO arena is literally next door to Victoria station and when concerts are on it just adds to the chaos.

It’s the same scenario on Fairfield street at Piccadilly with taxis causing chaos in both directions.

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Last Friday I was at Piccadilly, and noticed the "free bus" that I had been vaguely aware of for my connection to Victoria. I assumed, perhaps naively, that the lack of any bus stop diversion notices meant there was no diversion. The bus ran in direct contravention of accessible information regulations in which, where broken, drivers should be announcing a diversion before the diversion occurs. This did not happen, and we were only informed at Shudehill that we were to "get off for Victoria here" along with vague incomprehensible directions in broken English. Unable to comprehend and in a particularly frail state I ended up paying for the tram to Victoria anyway in order to make my train, which I somewhat doubt I'd ever be able to claw back despite the fact said loss is a direct result of Stagecoach breaking the law... such is Burnham's Britain I suppose!
This was due to a knockdown outside the printworks meaning buses could not use shudehill and Corporation street like they normally do.
The normal diversion does serve the stop outside the football museum which is only a stones-throw from Victoria station.
 
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318266

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It is very existent. You do not need 2 million apps to cross reference information

There are two screenshots attached showing it very clearly on the TfGM website and Bee Network app
As a resident of Scotland returning from a holiday in Wales, why am I expected to have to have found the TfGM website or Bee Network app downloaded for one (1) intra-city transfer? In Edinburgh, where buses seemingly actually follow the law, a diversion is announced either automatically before the stop immediately before the diversion, or by the driver at the stop before the diversion.
I promise you the current political state of the country has nothing to do with why a free bus is on diversion. Whatever helps you sleep at night I guess
My point is more that even when a law is enacted, it is often just ignored and those who are meant to be protected by said legislation can find themselves having effective no recourse to recouping any financial loss gained. It is certainly not just a British problem, but we are quite bad for it.
 

Djgr

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Communication appears to be non-existent, especially if you aren't wanting to use 2 million apps to cross-reference disruption information when trying make what should be a really easy +47 connection...

Last Friday I was at Piccadilly, and noticed the "free bus" that I had been vaguely aware of for my connection to Victoria. I assumed, perhaps naively, that the lack of any bus stop diversion notices meant there was no diversion. The bus ran in direct contravention of accessible information regulations in which, where broken, drivers should be announcing a diversion before the diversion occurs. This did not happen, and we were only informed at Shudehill that we were to "get off for Victoria here" along with vague incomprehensible directions in broken English. Unable to comprehend and in a particularly frail state I ended up paying for the tram to Victoria anyway in order to make my train, which I somewhat doubt I'd ever be able to claw back despite the fact said loss is a direct result of Stagecoach breaking the law... such is Burnham's Britain I suppose!
Let's not forget it's only 15-20 minutes walk with tram and train alternatives
 

318266

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This was due to a knockdown outside the printworks meaning buses could not use shudehill and Corporation street like they normally do.

The normal diversion does serve the stop outside the football museum which is only a stones-throw from Victoria station.
We were dropped off at Shudehill Interchange so I'm not sure this is accurate.
Let's not forget it's only 15-20 minutes walk with tram and train alternatives
Sure, for an able-bodied individual not carrying much. I quite wished I was such an individual at the time!
 

Djgr

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We were dropped off at Shudehill Interchange so I'm not sure this is accurate.

Sure, for an able-bodied individual not carrying much. I quite wished I was such an individual at the time!
...with tram and train alternatives.

To be clear the free bus is not there specifically to enact Piccadilly to Victoria transfers.
 

mayneway

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We were dropped off at Shudehill Interchange so I'm not sure this is accurate.
Yes but the road outside the bus station is also called Shudehill. Normally the Freebus turns right out of the bus station, goes down to the bottom of ‘shudehill/Whithy Grove, onto Corporation street, however I believe buses diverted using miller street for several hours.

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...with tram and train alternatives.

To be clear the free bus is not there specifically to enact Piccadilly to Victoria transfers.
It is advertised as such on the buses.
 
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As a resident of Scotland returning from a holiday in Wales, why am I expected to have to have found the TfGM website or Bee Network app downloaded for one (1) intra-city transfer?
If we ignore the Bee Network app, I really don’t think that going to the website of the transport operator in the city you are transferring in is as much of an inconvenience as you are making it out to be.
 

Djgr

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Yes but the road outside the bus station is also called Shudehill. Normally the Freebus turns right out of the bus station, goes down to the bottom of ‘shudehill/Whithy Grove, onto Corporation street, however I believe buses diverted using miller street for several hours.

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It is advertised as such on the buses.
But it is not JUST there to do that. Many people using the bus will not be making that journey.

It has a different focus to the Glasgow Central to Queen Street bus service for example.
 

jfollows

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But it is not JUST there to do that. Many people using the bus will not be making that journey.

It has a different focus to the Glasgow Central to Queen Street bus service for example.
Agreed, I don't use it very often but I never use it for Piccadilly-Victoria journeys. Last week I was using it to get back from the Arndale Centre to Piccadilly, for example, because my left leg has been troubling me for a while.
 

mayneway

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But it is not JUST there to do that. Many people using the bus will not be making that journey.

It has a different focus to the Glasgow Central to Queen Street bus service for example.
No they are both hop on hop off services. But the shelter at Piccadilly approach does advertise the fact it’s a direct bus link to Victoria station, for those that require it.
 

Djgr

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No they are both hop on hop off services. But the shelter at Piccadilly approach does advertise the fact it’s a direct bus link to Victoria station, for those that require it.
The Glasgow service essentially goes from one station to another by the quickest route. The Manchester service goes "all around the houses". This reflects their different focus.
 

318266

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The Glasgow service essentially goes from one station to another by the quickest route. The Manchester service goes "all around the houses". This reflects their different focus.
Both are buses which facilitate free transfer for rail passengers between two stations on opposite sides of the city centre. I fail to see how it should be perceived seperately, just because one takes longer and has additional function.
 

Djgr

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Both are buses which facilitate free transfer for rail passengers between two stations on opposite sides of the city centre. I fail to see how it should be perceived seperately, just because one takes longer and has additional function.
One is almost exclusively to transport passengers from one station to another.

One is there to take people to all parts of the city centre, of which other stations is but a part. Because of this alternative focus there is less concern about stopping directly outside the railway station.
 

mayneway

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One is almost exclusively to transport passengers from one station to another.

One is there to take people to all parts of the city centre, of which other stations is but a part. Because of this alternative focus there is less concern about stopping directly outside the railway station.
Mainly down to the financing of the services. It’s paid for primarily by some of the big city centre retailers such as Selfridges and M&S.

The Stockport Metroshuttle was set up to link the bus station with the train station but did a loop of the town centre because it was again part funded by the retailers so served as double edged sword.

You will notice this weekend coming that because if Pride in the city centre the freebus becomes a shuttle between the two stations directly, as is what happened in previous years.
 

markymark2000

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It is very existent. You do not need 2 million apps to cross reference information

There are two screenshots attached showing it very clearly on the TfGM website and Bee Network app
TFGMs disruption data is also linked into the Bus Open Data Disruption service so it feeds out to other journey planners (see screenshots below from Citymapper and bustimes.org). Timetable data has also been updated on TFGMs website and all of it's open data and Traveline entries, and also Bus Open Data, so any journey planner which is using transport data created within the past few months, has been updated to reflect all of this.

Other than having someone stood at the bus stop for the entire operating period of the free bus, to inform passengers of the new arrangements, there is little more that could be done really. As much as TFGM are an awful organisation with many other things, on this they have been really good in my opinion.
 

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318266

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TFGMs disruption data is also linked into the Bus Open Data Disruption service so it feeds out to other journey planners (see screenshots below from Citymapper and bustimes.org). Timetable data has also been updated on TFGMs website and all of it's open data and Traveline entries, and also Bus Open Data, so any journey planner which is using transport data created within the past few months, has been updated to reflect all of this.

Other than having someone stood at the bus stop for the entire operating period of the free bus, to inform passengers of the new arrangements, there is little more that could be done really. As much as TFGM are an awful organisation with many other things, on this they have been really good in my opinion.
That's all well and good if you use such a service. Not very useful to someone following signage. On that point... I find it odd how you seemingly can't think of putting a poster up in a bus stop!
 
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That's all well and good if you use such a service. Not very useful to someone following signage. On that point... I find it odd how you seemingly can't think of putting a poster up in a bus stop!
We've already established in post #11 that the bus you were on was diverted further away than normal because of an accident.
I really don't think it's realistic to expect a poster to be produced and displayed for a few hours disruption due to an accident!!
The driver of your bus announced where you needed to get off and made an attempt to explain the directions to Victoria from there... that's pretty good in my opinion, and I fail to see what else could be done.

As for the usual diversion I assume the info system announces that the Corporation Street stop is for Victoria? I don't know because I always walk it.
The danger if you start putting posters up is people misread it, decide the bus doesn't go to Victoria, and get horrendously lost wandering around Manchester.
But none of this is relevant to your case because your bus was subject to a further (emergency) diversion.
 

mayneway

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That's all well and good if you use such a service. Not very useful to someone following signage. On that point... I find it odd how you seemingly can't think of putting a poster up in a bus stop!
That’s TFGM’s remit, I’d imagine signs were up at shudehill interchange and Piccadilly approach but bus stops is a bit of an issue as nobody has a crystal ball to say when the normal route will be back in operation.

TFGM put signs on bus stops on a daily basis stating the stop is closed for roadworks, the road works come and go but the signs remain for days, imagine the chaos if signs were on every stop about diversions etc.
 

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