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TfW class 398 Stadler Citylink tram trains

Akela

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Iirc there's a potential desire for driver only operation the crossrail line (pending discussions with unions etc), but for the main services they were pretty clear in the green signals interview that they intend to keep the guard. Tbh I think a world where the guard is more a customer service and revenue protection role would be far better for customers. It's awkward sometimes when you're asking a question and the guard then has to apologise, run off to do the doors and then come back.

From a revenue protection perspective it seems like it would be worth keeping the guards even if they don’t deal with the doors. Fair evasion is rife on Manchester’s Metrolink network even as they’ve tried to crack down on it by having armies of roving ticket officers getting in and off trams or guarding the entrance of a stop while shouting at people to tap off at the nearby machine - but that’s not really a very friendly customer experience.
 
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AdamWW

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From a revenue protection perspective it seems like it would be worth keeping the guards even if they don’t deal with the doors. Fair evasion is rife on Manchester’s Metrolink network even as they’ve tried to crack down on it by having armies of roving ticket officers getting in and off trams or guarding the entrance of a stop while shouting at people to tap off at the nearby machine - but that’s not really a very friendly customer experience.

Or shouting at people who, being unfamiliar with the system, didn't realise that the people in hi-vis were a mobile ticket barrier and you were supposed to stop and show your ticket to them. Apparently it's obvious.

The narrow body does mean the seats are wedged in together, which could be unpleasant on a busy service (depending on who sits next to you!), but maybe not a massive issue.

Are they really that narrow? I know they look it when seen end-on, but the gap fillers don't seem to be to be covering a noticably wider gap than on a 756 which suggests that at least at platform height there isn't much difference. Maybe higher up they don't widen out as much?

The big windows will be great for those who like to enjoy the scenery.

A benefit from leaving out the luggage racks?
 

StarCrossing

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Are they really that narrow?
The seats themselves appear to be a normal width. However....
  • There is no armrest and no gap whatsoever between the two seats making up each pair.
  • There is no armrest and no gap whatsoever between the window seat and the panelling.
We're only talking inches, but these inches do make quite a difference, particularly when sitting next to a stranger in an era when two-thirds of people are overweight or obese.

However, in a lot of circumstances (e.g. having a pair to yourself, sitting next to a friend, two slim strangers sat next to each other), I'm sure it will be fine.
 

AdamWW

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I believe that a 398 is about 3 inches narrower than a 756.

Which - assuming this is the interior width and that the aisle width is kept the same as a FLIRT takes a little under 2 cm off each seat.
So I imagine they're still doing better than trains with 5 across seating.

== Doublepost prevention - post automatically merged: ==

  • There is no armrest and no gap whatsoever between the window seat and the panelling.

That makes sense if they have a similar width to a FLIRT at platform height but are narrower higher up.
 

positron

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I've yet to try them out but it'll be interesting to see how roomy their feel inside given the above, the FLIRTs feel much wider to me than a 150 does, feel like they make much better use of the available loading guage.
 
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I'm home for a few days tomorrow so will try and get one to check them out. Are they still just doing mornings?
 

AdamWW

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I'm home for a few days tomorrow so will try and get one to check them out. Are they still just doing mornings?

A quick look at Realtimetrains for Monday shows the only one entering the depot from Pontypridd arriving around 1 pm.
Which suggests mornings only.
 

Coleridge

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The seats themselves appear to be a normal width. However....
  • There is no armrest and no gap whatsoever between the two seats making up each pair.
  • There is no armrest and no gap whatsoever between the window seat and the panelling.
We're only talking inches, but these inches do make quite a difference, particularly when sitting next to a stranger in an era when two-thirds of people are overweight or obese.

However, in a lot of circumstances (e.g. having a pair to yourself, sitting next to a friend, two slim strangers sat next to each other), I'm sure it will be fine.

TfW has made a right mess of the interiors of its new trains, packing in too many seats which results in poor knee-room and often no window view. I can only imagine that senior management at TfW never travels on its trains.

In comparison, Cardiff Bus has introduced new buses on the Penarth route with bigger windows than the trains and seats that are more comfortable and offer more legroom. And they're more frequent than the train. The bus is always my first choice unless I'm travelling beyond Cardiff.
 

AdamWW

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TfW has made a right mess of the interiors of its new trains, packing in too many seats which results in poor knee-room and often no window view. I can only imagine that senior management at TfW never travels on its trains.

I'm not so impressed with the 197s but I don't think they've done badly on the whole on the FLIRTs or 398s.

In comparison, Cardiff Bus has introduced new buses on the Penarth route with bigger windows than the trains and seats that are more comfortable and offer more legroom. And they're more frequent than the train. The bus is always my first choice unless I'm travelling beyond Cardiff.

I haven't been on one of their Evoras yet but they do look quite good.
Which is a nice change because Enviros seem to be designed to make it as difficult to see out of nicely as possible.
 

Coleridge

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I'm not so impressed with the 197s but I don't think they've done badly on the whole on the FLIRTs or 398s.



I haven't been on one of their Evoras yet but they do look quite good.
Which is a nice change because Enviros seem to be designed to make it as difficult to see out of nicely as possible.

The bays of 4 seats on the FLIRTs are fine, but the airline seats are packed far too closely together and the foot space of the window seats is blocked by the support strut of the seat in front so you have to sit awkwardly.
 

AdamWW

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Someone on Facebook has nicknamed them Gliders. What do we think?

I quite like 398.

== Doublepost prevention - post automatically merged: ==

This amused me - seeing a 398 (in passenger service!) on the bridge over Newport Road that still advertises Valley Lines, two "franchises" back (or maybe three depending on how you count.
The trains do indeed still get you to the heart of Cardiff, and somewhat more frequently too.
The web site at www.valleylines.co.uk no longer seems to be there though.

1783187751995.png
 
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tfw756rider

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TfW has made a right mess of the interiors of its new trains, packing in too many seats which results in poor knee-room and often no window view. I can only imagine that senior management at TfW never travels on its trains.
The 398/756/231/197 order was placed under KeolisAmey Transport for Wales Rail Services, and I heard that nationalised Transport for Wales Rail do think that some of the specification choices were questionable.
 

6opher

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4 Jul 2016
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I think Glider Was a name used for articulated buses in Belfast.
They also have one big front window
But personally not in favour of that name for a tram

The amount of people who call them “trams” is ridiculous. Seriously don’t have a clue what the unit actually is.

Gliders also fgs. Just call them 398s.
 

Coleridge

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The amount of people who call them “trams” is ridiculous. Seriously don’t have a clue what the unit actually is.

Gliders also fgs. Just call them 398s.

Normal people - your everyday, non-enthusiast travellers - have no idea what class these units are, and '398' means nothing.

TfW calls them tram-trains, and they are planned to run on tram lines in the city. So, calling them trams isn't really ridiculous. Although most people will probably just refer to them as "those new trains", as they do now.
 

positron

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Referring to them as trams is far from ridiculous what's ridiculous is getting upset that people do that. They're essentially the same as many of the Sheffield trams as far as the average person would see. They will operate under line of sight and even will run on some sort of tram type track within 5 years.

If anything calling them trains is the more questionable thing.

Either way I don't think they need a name most people don't call sprinters by that name either, some even still call them pacers despite that being wrong. Trains don't need names they just need to actually run for people to get on.
 
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I quite like 398.

== Doublepost prevention - post automatically merged: ==

This amused me - seeing a 398 (in passenger service!) on the bridge over Newport Road that still advertises Valley Lines, two "franchises" back (or maybe three depending on how you count.
The trains do indeed still get you to the heart of Cardiff, and somewhat more frequently too.
The web site at www.valleylines.co.uk no longer seems to be there though.

View attachment 207187
That bridge is an eyesore, why can't TfW get it painted? (Sorry, bit OT).
 

Daniel Boone

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That bridge is an eyesore, why can't TfW get it painted? (Sorry, bit OT).
There was a campaign a few years ago.

https://dangreen.net/bridge
I'd like to transform this tired, unwelcoming and dated design on both sides of this bridge on Newport road in Cardiff’s city centre into a fresh colourful statement which reflects our vibrant city.
Apologies for going off topic.
 

chargesmith

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14 Nov 2023
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South Wales
From the best I can read RTT, the Pontypridd - Bay service will be much more normal from tomorrow morning but as pointed out by another user it looks like the 398 will run until just before 1pm.

It looks like this will be the case all week.
 
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Akela

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I quite like 398.

== Doublepost prevention - post automatically merged: ==

This amused me - seeing a 398 (in passenger service!) on the bridge over Newport Road that still advertises Valley Lines, two "franchises" back (or maybe three depending on how you count.
The trains do indeed still get you to the heart of Cardiff, and somewhat more frequently too.
The web site at www.valleylines.co.uk no longer seems to be there though.

View attachment 207187

I wish they had resurrected the Valley Lines brand (but with a modern logo) considering that's what everyone calls the network anyway, including the staff at TFW. That or some other name that's more unique then just "Metro".
 
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I know it's still early days but is there a timetable for when there will be enough 398s is service for the 756s to be cascaded to where they're supposed to be (and the same for the 231s)? End of the year?
 

trainspotter4

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I know it's still early days but is there a timetable for when there will be enough 398s is service for the 756s to be cascaded to where they're supposed to be (and the same for the 231s)? End of the year?
Technically speaking, the 231s are booked on mainline duties come December timetable change, whether that ends up happening ultimately depends on this - but they're booked in!
 

DelW

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Which - assuming this is the interior width and that the aisle width is kept the same as a FLIRT takes a little under 2 cm off each seat.
So I imagine they're still doing better than trains with 5 across seating.
My immediate reaction when I read this in the post before yours:
The seats themselves appear to be a normal width. However....
There is no armrest and no gap whatsoever between the two seats making up each pair.
There is no armrest and no gap whatsoever between the window seat and the panelling.
was that that sounds exactly like SWR's 450s - which are used on inter-city routes of up to a couple of hours duration, as well as on the outer suburban services for which they were intended. So I suspect you're right.

The bays of 4 seats on the FLIRTs are fine, but the airline seats are packed far too closely together and the foot space of the window seats is blocked by the support strut of the seat in front so you have to sit awkwardly.
The AT coaches (ex 153) are the other way around, the airline seats are reasonably okay, but the table bays are hopeless. They can only accommodate two adults, sat diagonally opposite each other, there's no knee room for the other two.
 

Envoy

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I think it would be a good idea to give the 398’s a fleet name. The trouble is that the public tend not to know the name for a type of train because it is not written on the train - well apart from LNER who put Azuma on their 800 series. TFW could start by putting FLIRT on the relevant trains.

PS. Asked a woman who went on a TFW train to Manchester whether she had a loco hauled train or a multiple unit Class 197? She could not tell me the answer because she does not even know what a loco hauled train is let alone a 197.
 

chargesmith

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South Wales
I think it would be a good idea to give the 398’s a fleet name.
I actually quite like their Stadler brand name - Citylink. People are fine with Flirts for the 231 / 756s which is also a brand name.

== Doublepost prevention - post automatically merged: ==

028 is in service this morning, and there's a 150 parked up in the bay platform at Pontypridd which will presumably take over operations in the afternoon.

022 and 030 are the units out on test.
 
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