Recent content by utd84

Hi All, I've been trying to draft my reply to be sent off within the next couple of days but can't decide how to word it. I am going to apologise for ending up in this situation but cannot decide if I should continue with my original statement of losing my ticket (given to the attendant)...

Do you mean that I should continue with my original statement (given to the attendant), don't mention my previous statement in my reply and offer the costs of the fare plus admin fee as reimbursement for producing an incorrect ticket or explain that I made a complete error of judgement at that...

Thank you for your post and comments. I am an infrequent traveller on the train and the last time I travelled into Lime Street there was a conductor on the train. I didn't realise that not purchasing a ticket before you travel is an offence and have made the situation far worse by my actions at...

I got on the train at Earlestown which doesn't have a ticket machine but does have an office. I bypassed the office thinking I could get one on the train.

Hi All, I have been reading the forum for advice before I received my letter but now want to post and get some advice if possible. I travelled into Liverpool Lime Street at the end of November. As the train was due, I got on the train from a station without purchasing a ticket thinking I...